You have to file upstream bug report at bugzilla.kernel.org since driver one hp jack to line out, one of them may be dock hp
0x1b [Pin Complex] wcaps 0x40058f: Stereo Amp-In Amp-Out Control: name="Line Out Playback Switch", index=0, device=0 ControlAmp: chs=3, dir=Out, idx=0, ofs=0 Amp-In caps: ofs=0x00, nsteps=0x03, stepsize=0x2f, mute=0 Amp-In vals: [0x00 0x00] Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1 Amp-Out vals: [0x00 0x00] Pincap 0x0000373c: IN OUT HP Detect Vref caps: HIZ 50 GRD 80 100 Pin Default 0x04214020: [Jack] HP Out at Ext Right Conn = 1/8, Color = Green DefAssociation = 0x2, Sequence = 0x0 Pin-ctls: 0x00: VREF_HIZ Unsolicited: tag=01, enabled=1 Power states: D0 D1 D2 D3 EPSS Power: setting=D3, actual=D3 Connection: 2 0x0c 0x0d* Node 0x21 [Pin Complex] wcaps 0x40058d: Stereo Amp-Out Control: name="Headphone Playback Switch", index=0, device=0 ControlAmp: chs=3, dir=Out, idx=0, ofs=0 Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1 Amp-Out vals: [0x00 0x00] Pincap 0x0000001c: OUT HP Detect Pin Default 0x0321401f: [Jack] HP Out at Ext Left Conn = 1/8, Color = Green DefAssociation = 0x1, Sequence = 0xf Pin-ctls: 0xc0: OUT HP Unsolicited: tag=02, enabled=1 Power states: D0 D1 D2 D3 EPSS Power: setting=D0, actual=D0 Connection: 2 0x0c 0x0d* -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1565420 Title: [TMP645-M, Realtek ALC282, Pink Mic, Left] No sound at all Status in alsa-driver package in Ubuntu: Incomplete Bug description: Hi, I have an issue using the headset microphone. hdajacksensetest will happily report the insertion and presence of the headset (with two separate 3.5mm for input and output): Pin 0x18 (Pink Mic, Left side): present = Yes If I use alsamixer to increase the levels, and enable the "loopback", I can hear the input in the headphones, but no levels are visible running "SoundRecorder". Happy to test whatever can help here. System is an Acer TravelMate P645-M V4DA2 running 16.04 current as of 2nd of April. Yours, Steffen ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.4.0-16.32-generic 4.4.6 Uname: Linux 4.4.0-16-generic x86_64 ApportVersion: 2.20.1-0ubuntu1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: sneumann 2087 F.... pulseaudio /dev/snd/controlC1: sneumann 2087 F.... pulseaudio CurrentDesktop: Unity Date: Sun Apr 3 10:48:58 2016 InstallationDate: Installed on 2016-03-20 (13 days ago) InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Alpha amd64 (20160307) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: sneumann 2087 F.... pulseaudio /dev/snd/controlC1: sneumann 2087 F.... pulseaudio Symptom_Jack: Pink Mic, Left Symptom_Type: No sound at all Title: [TMP645-M, Realtek ALC282, Pink Mic, Left] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/14/2014 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V2.07 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: BAD40_HW dmi.board.vendor: Acer dmi.board.version: V2.07 dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.07:bd01/14/2014:svnAcer:pnTMP645-M:pvrV2.07:rvnAcer:rnBAD40_HW:rvrV2.07:cvnAcer:ct10:cvrChassisVersion: dmi.product.name: TMP645-M dmi.product.version: V2.07 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1565420/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp

