*** This bug is a duplicate of bug 1562825 ***
https://bugs.launchpad.net/bugs/1562825
Thank you for taking the time to report this crash and helping to make
this software better. This particular crash has already been reported
and is a duplicate of bug #1562825, so is being marked as such. Please
look at the other bug report to see if there is any missing information
that you can provide, or to see if there is a workaround for the bug.
Additionally, any further discussion regarding the bug should occur in
the other report. Please continue to report any other bugs you may
find.
** Tags removed: need-duplicate-check
** Changed in: hplip (Ubuntu)
Importance: Undecided => Medium
** Attachment removed: "ProcMaps.txt"
https://bugs.launchpad.net/bugs/1567490/+attachment/4627681/+files/ProcMaps.txt
** Attachment removed: "ProcStatus.txt"
https://bugs.launchpad.net/bugs/1567490/+attachment/4627683/+files/ProcStatus.txt
** This bug has been marked a duplicate of private bug 1562825
** Information type changed from Private to Public
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https://bugs.launchpad.net/bugs/1567490
Title:
config_usb_printer.py crashed with ImportError in
/usr/share/hplip/base/status.py: /usr/lib/python3/dist-
packages/hpmudext.cpython-35m-x86_64-linux-gnu.so: undefined symbol:
hpmud_make_par_uri
Status in hplip package in Ubuntu:
New
Bug description:
i connect my printer in usb port
ProblemType: Crash
DistroRelease: Ubuntu 16.04
Package: hplip-data 3.16.3+repack0-1
ProcVersionSignature: Ubuntu 4.4.0-17.33-generic 4.4.6
Uname: Linux 4.4.0-17-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.20.1-0ubuntu1
Architecture: amd64
Date: Thu Apr 7 22:49:11 2016
ExecutablePath: /usr/share/hplip/config_usb_printer.py
InstallationDate: Installed on 2014-11-10 (514 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
InterpreterPath: /usr/bin/python3.5
LocalLibraries: /usr/local/lib/libhpdiscovery.so.0.0.1
/usr/local/lib/libhpipp.so.0.0.1 /usr/local/lib/libhpmud.so.0.0.6
Lpstat:
device for HP-LaserJet-Pro-MFP-M125ra:
hp:/usb/HP_LaserJet_Pro_MFP_M125ra?serial=CNB7GCG5DC
device for HP_LaserJet_Pro_MFP_M125ra:
hp:/usb/HP_LaserJet_Pro_MFP_M125ra?serial=CNB7GCG5DC
MachineType: ASUSTeK COMPUTER INC. X550VC
PackageArchitecture: all
Papersize: a4
PpdFiles:
HP-LaserJet-Pro-MFP-M125ra: HP LaserJet Pro MFP m125ra, hpcups 3.16.2,
requires proprietary plugin
HP_LaserJet_Pro_MFP_M125ra: HP LaserJet Pro MFP m125ra, hpcups 3.16.2,
requires proprietary plugin
ProcCmdline: /usr/bin/python3 /usr/bin/hp-config_usb_printer 003:003
ProcEnviron:
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-17-generic.efi.signed
root=UUID=89c5d046-55d3-4b59-9acd-479a509f09f4 ro quiet splash vt.handoff=7
PythonArgs: ['/usr/bin/hp-config_usb_printer', '003:003']
SourcePackage: hplip
Title: config_usb_printer.py crashed with ImportError in
/usr/share/hplip/base/status.py:
/usr/lib/python3/dist-packages/hpmudext.cpython-35m-x86_64-linux-gnu.so:
undefined symbol: hpmud_make_par_uri
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
dmi.bios.date: 10/16/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X550VC.220
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X550VC
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrX550VC.220:bd10/16/2013:svnASUSTeKCOMPUTERINC.:pnX550VC:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550VC:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: X550VC
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
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