Please follow the instructions in the section "CUPS error_log" on
https://wiki.ubuntu.com/DebuggingPrintingProblems.
In addition, please do the following:
Open a terminal window and there run the following commands:
sudo systemctl stop cups-browsed
sudo /usr/sbin/cups-browsed --debug 2>&1 | tee log.txt
Wait for the remote CUPS printers being picked up by cups-browsed (see
"lpstat -v" in another terminal window) and then do whatever was causing
the problem for you, like for example shutting down the system (with or
without running print jobs?).
After that, attach the error_log and log.txt here. Please do not
compress these files and do not package them together. Attach them one
after the other.
Thanks.
** Changed in: cups-filters (Ubuntu)
Status: Confirmed => Incomplete
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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to cups-filters in Ubuntu.
https://bugs.launchpad.net/bugs/1531902
Title:
Stopping cups-browsed.service may stall shutdown/reboot
Status in cups-filters package in Ubuntu:
Incomplete
Bug description:
In an environment where remote cups printers are available, the cups
browsed service does not stop cleanly causing the system
shutdown/reboot to stall until its timeout (90 s) is reached.
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: cups-browsed 1.4.0-1
ProcVersionSignature: Ubuntu 4.3.0-5.16-generic 4.3.3
Uname: Linux 4.3.0-5-generic x86_64
ApportVersion: 2.19.3-0ubuntu2
Architecture: amd64
CupsErrorLog:
E [07/Jan/2016:16:41:13 +0100] [Client 9] Returning IPP
client-error-bad-request for CUPS-Add-Modify-Printer
(ipp://localhost:631/printers/DESKJET-930C) from localhost
E [07/Jan/2016:16:41:13 +0100] [Client 15] Returning IPP
client-error-bad-request for CUPS-Add-Modify-Printer
(ipp://localhost:631/printers/Roger-Router-Fax) from localhost
CurrentDesktop: XFCE
Date: Thu Jan 7 16:48:21 2016
InstallationDate: Installed on 2015-11-03 (65 days ago)
InstallationMedia: Xubuntu 16.04 LTS "Xenial Xerus" - Alpha amd64 (20151102)
Lpstat:
device for DESKJET-930C: ipps://yo.local:631/printers/DESKJET-930C
device for Roger-Router-Fax: ipps://yo.local:631/printers/Roger-Router-Fax
MachineType: LENOVO 2767WSD
Papersize: a4
PccardctlIdent:
Socket 0:
no product info available
PccardctlStatus:
Socket 0:
no card
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.3.0-5-generic
root=UUID=fcf7f891-6fd7-4111-8dae-de9c7291b58f ro quiet splash
SourcePackage: cups-filters
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/17/2012
dmi.bios.vendor: LENOVO
dmi.bios.version: 7UET94WW (3.24 )
dmi.board.name: 2767WSD
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias:
dmi:bvnLENOVO:bvr7UET94WW(3.24):bd10/17/2012:svnLENOVO:pn2767WSD:pvrThinkPadT400:rvnLENOVO:rn2767WSD:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 2767WSD
dmi.product.version: ThinkPad T400
dmi.sys.vendor: LENOVO
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