Public bug reported:

Simple Scan does not recognise HP 2540 printer scanner. However,Xsane
recognises it (and scanning works with it).

lsusb shows it:
Bus 002 Device 008: ID 03f0:c211 Hewlett-Packard 

john@Desktop:~$ apt-cache policy xsane
xsane:
  Installed: 0.998-5ubuntu1
  Candidate: 0.998-5ubuntu1
  Version table:
 *** 0.998-5ubuntu1 0
        500 http://gb.archive.ubuntu.com/ubuntu/ trusty/universe amd64 Packages
        100 /var/lib/dpkg/status

PS my user is in the Scanner group

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: simple-scan 3.12.3-0ubuntu1
ProcVersionSignature: Ubuntu 3.13.0-86.130-generic 3.13.11-ckt39
Uname: Linux 3.13.0-86-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
CurrentDesktop: Unity
Date: Sun May 15 06:36:39 2016
DriverPackageVersions:
 libsane 1.0.23-3ubuntu3.1
 libsane-extras 1.0.22.3ubuntu1
 hplip 3.14.3-0ubuntu3.4
 hpoj N/A
InstallationDate: Installed on 2014-04-25 (750 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: Gigabyte Technology Co., Ltd. To be filled by O.E.M.
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-86-generic 
root=UUID=0d248ee7-6e51-4cfd-aa7e-f1963792d493 ro quiet splash vt.handoff=7
SimpleScanLog:
 
SourcePackage: simple-scan
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/25/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: FH
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: H61M-S2PV
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: To be filled by O.E.M.
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrFH:bd02/25/2013:svnGigabyteTechnologyCo.,Ltd.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnH61M-S2PV:rvrTobefilledbyO.E.M.:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: To be filled by O.E.M.
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

** Affects: simple-scan (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug third-party-packages trusty

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to simple-scan in Ubuntu.
https://bugs.launchpad.net/bugs/1581915

Title:
  Simple Scan does not recognise HP 2540 printer scanner

Status in simple-scan package in Ubuntu:
  New

Bug description:
  Simple Scan does not recognise HP 2540 printer scanner. However,Xsane
  recognises it (and scanning works with it).

  lsusb shows it:
  Bus 002 Device 008: ID 03f0:c211 Hewlett-Packard 

  john@Desktop:~$ apt-cache policy xsane
  xsane:
    Installed: 0.998-5ubuntu1
    Candidate: 0.998-5ubuntu1
    Version table:
   *** 0.998-5ubuntu1 0
          500 http://gb.archive.ubuntu.com/ubuntu/ trusty/universe amd64 
Packages
          100 /var/lib/dpkg/status

  PS my user is in the Scanner group

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: simple-scan 3.12.3-0ubuntu1
  ProcVersionSignature: Ubuntu 3.13.0-86.130-generic 3.13.11-ckt39
  Uname: Linux 3.13.0-86-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Sun May 15 06:36:39 2016
  DriverPackageVersions:
   libsane 1.0.23-3ubuntu3.1
   libsane-extras 1.0.22.3ubuntu1
   hplip 3.14.3-0ubuntu3.4
   hpoj N/A
  InstallationDate: Installed on 2014-04-25 (750 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: Gigabyte Technology Co., Ltd. To be filled by O.E.M.
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-86-generic 
root=UUID=0d248ee7-6e51-4cfd-aa7e-f1963792d493 ro quiet splash vt.handoff=7
  SimpleScanLog:
   
  SourcePackage: simple-scan
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/25/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: FH
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: H61M-S2PV
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.board.version: To be filled by O.E.M.
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrFH:bd02/25/2013:svnGigabyteTechnologyCo.,Ltd.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnH61M-S2PV:rvrTobefilledbyO.E.M.:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: To be filled by O.E.M.
  dmi.product.version: To be filled by O.E.M.
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/1581915/+subscriptions

-- 
Mailing list: https://launchpad.net/~desktop-packages
Post to     : desktop-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~desktop-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to