Public bug reported: Simple Scan does not recognise HP 2540 printer scanner. However,Xsane recognises it (and scanning works with it).
lsusb shows it: Bus 002 Device 008: ID 03f0:c211 Hewlett-Packard john@Desktop:~$ apt-cache policy xsane xsane: Installed: 0.998-5ubuntu1 Candidate: 0.998-5ubuntu1 Version table: *** 0.998-5ubuntu1 0 500 http://gb.archive.ubuntu.com/ubuntu/ trusty/universe amd64 Packages 100 /var/lib/dpkg/status PS my user is in the Scanner group ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: simple-scan 3.12.3-0ubuntu1 ProcVersionSignature: Ubuntu 3.13.0-86.130-generic 3.13.11-ckt39 Uname: Linux 3.13.0-86-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 CurrentDesktop: Unity Date: Sun May 15 06:36:39 2016 DriverPackageVersions: libsane 1.0.23-3ubuntu3.1 libsane-extras 1.0.22.3ubuntu1 hplip 3.14.3-0ubuntu3.4 hpoj N/A InstallationDate: Installed on 2014-04-25 (750 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417) MachineType: Gigabyte Technology Co., Ltd. To be filled by O.E.M. ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-86-generic root=UUID=0d248ee7-6e51-4cfd-aa7e-f1963792d493 ro quiet splash vt.handoff=7 SimpleScanLog: SourcePackage: simple-scan UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/25/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: FH dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: H61M-S2PV dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: To be filled by O.E.M. dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: Gigabyte Technology Co., Ltd. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrFH:bd02/25/2013:svnGigabyteTechnologyCo.,Ltd.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnH61M-S2PV:rvrTobefilledbyO.E.M.:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.: dmi.product.name: To be filled by O.E.M. dmi.product.version: To be filled by O.E.M. dmi.sys.vendor: Gigabyte Technology Co., Ltd. ** Affects: simple-scan (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug third-party-packages trusty -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to simple-scan in Ubuntu. https://bugs.launchpad.net/bugs/1581915 Title: Simple Scan does not recognise HP 2540 printer scanner Status in simple-scan package in Ubuntu: New Bug description: Simple Scan does not recognise HP 2540 printer scanner. However,Xsane recognises it (and scanning works with it). lsusb shows it: Bus 002 Device 008: ID 03f0:c211 Hewlett-Packard john@Desktop:~$ apt-cache policy xsane xsane: Installed: 0.998-5ubuntu1 Candidate: 0.998-5ubuntu1 Version table: *** 0.998-5ubuntu1 0 500 http://gb.archive.ubuntu.com/ubuntu/ trusty/universe amd64 Packages 100 /var/lib/dpkg/status PS my user is in the Scanner group ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: simple-scan 3.12.3-0ubuntu1 ProcVersionSignature: Ubuntu 3.13.0-86.130-generic 3.13.11-ckt39 Uname: Linux 3.13.0-86-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 CurrentDesktop: Unity Date: Sun May 15 06:36:39 2016 DriverPackageVersions: libsane 1.0.23-3ubuntu3.1 libsane-extras 1.0.22.3ubuntu1 hplip 3.14.3-0ubuntu3.4 hpoj N/A InstallationDate: Installed on 2014-04-25 (750 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417) MachineType: Gigabyte Technology Co., Ltd. To be filled by O.E.M. ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-86-generic root=UUID=0d248ee7-6e51-4cfd-aa7e-f1963792d493 ro quiet splash vt.handoff=7 SimpleScanLog: SourcePackage: simple-scan UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/25/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: FH dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: H61M-S2PV dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: To be filled by O.E.M. dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: Gigabyte Technology Co., Ltd. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrFH:bd02/25/2013:svnGigabyteTechnologyCo.,Ltd.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnH61M-S2PV:rvrTobefilledbyO.E.M.:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.: dmi.product.name: To be filled by O.E.M. dmi.product.version: To be filled by O.E.M. dmi.sys.vendor: Gigabyte Technology Co., Ltd. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/1581915/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp