I still experience this issue with Ubutnu GNOME 16.04 with GNOME 3.20.
** Changed in: gnome-shell (Ubuntu)
Status: New => Confirmed
** Changed in: xdiagnose (Ubuntu)
Status: New => Confirmed
** Changed in: ubuntu-gnome
Status: New => Confirmed
** Description changed:
I am in need of doing some diagnostics work with "xdiagnose", however
when searching for it in the Activities Overview, and then clicking on
it, absolutely nothing happens, when in the past it would ask me for my
password so that I could run it as root.
I looked further into the issue and when trying to run it through
Terminal:
xdiagnose
This was the output I got:
Error: Must run as superuser
But when running it in Terminal like so:
pkexec xdiagnose
It prompted for the password as it normally would and should (so pkexec
is not the issue).
There was also no output from the command:
grep -r 'xdiagnose' ~/.local/share/applications
And the output of this command "grep -r 'xdiagnose'
/usr/share/applications" was:
/usr/share/applications/xdiagnose.desktop:Name=xdiagnose
/usr/share/applications/xdiagnose.desktop:Exec=pkexec xdiagnose
/usr/share/applications/xdiagnose.desktop:Icon=/usr/share/xdiagnose/icons/microscope.svg
/usr/share/applications/xdiagnose.desktop:X-Ubuntu-Gettext-Domain=xdiagnose
The contents of the file is this:
[Desktop Entry]
Name=xdiagnose
GenericName=Diagnose Graphics Issues
Comment=X.org Diagnostic and Repair Utility
Exec=pkexec xdiagnose
Icon=/usr/share/xdiagnose/icons/microscope.svg
Terminal=false
Type=Application
Categories=System;Settings;
X-Ubuntu-Gettext-Domain=xdiagnose
I have reinstalled it with "sudo apt-get install --reinstall xdiagnose",
however this seems to have made no difference at all to anything.
I have also attempted to launch another application via the Activities
Overview that uses 'pkexec' to start, and it works fine as normal.
I initially experienced this issue on Ubuntu GNOME 15.04 with GNOME
3.16, then on Ubuntu GNOME 15.10 with GNOME 3.18, and now on Ubuntu
- GNOME 16.04 with GNOME 3.19. Though I remember a time when this issue
+ GNOME 16.04 with GNOME 3.20. Though I remember a time when this issue
wasn't present (probably when I was running Ubuntu GNOME 15.04 with
GNOME 3.14).
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https://bugs.launchpad.net/bugs/1483276
Title:
Unable to launch xdiagnose through the Activities Overview in the
normal way
Status in gnome-shell:
Confirmed
Status in Ubuntu GNOME:
Confirmed
Status in gnome-shell package in Ubuntu:
Confirmed
Status in xdiagnose package in Ubuntu:
Confirmed
Bug description:
I am in need of doing some diagnostics work with "xdiagnose", however
when searching for it in the Activities Overview, and then clicking on
it, absolutely nothing happens, when in the past it would ask me for
my password so that I could run it as root.
I looked further into the issue and when trying to run it through
Terminal:
xdiagnose
This was the output I got:
Error: Must run as superuser
But when running it in Terminal like so:
pkexec xdiagnose
It prompted for the password as it normally would and should (so
pkexec is not the issue).
There was also no output from the command:
grep -r 'xdiagnose' ~/.local/share/applications
And the output of this command "grep -r 'xdiagnose'
/usr/share/applications" was:
/usr/share/applications/xdiagnose.desktop:Name=xdiagnose
/usr/share/applications/xdiagnose.desktop:Exec=pkexec xdiagnose
/usr/share/applications/xdiagnose.desktop:Icon=/usr/share/xdiagnose/icons/microscope.svg
/usr/share/applications/xdiagnose.desktop:X-Ubuntu-Gettext-Domain=xdiagnose
The contents of the file is this:
[Desktop Entry]
Name=xdiagnose
GenericName=Diagnose Graphics Issues
Comment=X.org Diagnostic and Repair Utility
Exec=pkexec xdiagnose
Icon=/usr/share/xdiagnose/icons/microscope.svg
Terminal=false
Type=Application
Categories=System;Settings;
X-Ubuntu-Gettext-Domain=xdiagnose
I have reinstalled it with "sudo apt-get install --reinstall
xdiagnose", however this seems to have made no difference at all to
anything.
I have also attempted to launch another application via the Activities
Overview that uses 'pkexec' to start, and it works fine as normal.
I initially experienced this issue on Ubuntu GNOME 15.04 with GNOME
3.16, then on Ubuntu GNOME 15.10 with GNOME 3.18, and now on Ubuntu
GNOME 16.04 with GNOME 3.20. Though I remember a time when this issue
wasn't present (probably when I was running Ubuntu GNOME 15.04 with
GNOME 3.14).
To manage notifications about this bug go to:
https://bugs.launchpad.net/gnome-shell/+bug/1483276/+subscriptions
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