Public bug reported:

* No stereo sound over HDMI.

* Laptop sound (speakers, internal mic, headsets) work.

* If I select "Digital Surround 5.1 (HDMI) output" or 7.1 in the sound
settings I get crackling audio on the left and the right channels, but
no sound on other channels.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.4.0-30.49-generic 4.4.13
Uname: Linux 4.4.0-30-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  firstadmin   2728 F.... pulseaudio
 /dev/snd/controlC0:  firstadmin   2728 F.... pulseaudio
                      firstadmin   9380 F.... alsamixer
CurrentDesktop: Unity
Date: Sun Jul  3 12:43:12 2016
EcryptfsInUse: Yes
InstallationDate: Installed on 2015-04-08 (451 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Beta amd64 (20150326)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:HDMI failed
Symptom_Card: Built-in Audio - HDA Intel HDMI
Symptom_DevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  firstadmin   2728 F.... pulseaudio
 /dev/snd/controlC0:  firstadmin   2728 F.... pulseaudio
                      firstadmin   9380 F.... alsamixer
Symptom_Jack: Digital Out, HDMI
Symptom_Type: No sound at all
Title: [XPS 15 9530, Intel Haswell HDMI, Digital Out, HDMI] No sound at all
UpgradeStatus: Upgraded to xenial on 2016-04-08 (85 days ago)
dmi.bios.date: 07/16/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A06
dmi.board.name: XPS 15 9530
dmi.board.vendor: Dell Inc.
dmi.board.version: A06
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: 
dmi:bvnDellInc.:bvrA06:bd07/16/2014:svnDellInc.:pnXPS159530:pvrA06:rvnDellInc.:rnXPS159530:rvrA06:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: XPS 15 9530
dmi.product.version: A06
dmi.sys.vendor: Dell Inc.
mtime.conffile..etc.modprobe.d.alsa-base.conf: 2016-07-03T12:28:08.570652

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: 9530 amd64 apport-bug dell dell-9530 dell-xps-9530 kernel-sound 
third-party-packages xenial xps

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1598561

Title:
  Dell XPS 15 9530, Intel Haswell HDMI, Digital Out, HDMI  No sound at
  all

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  * No stereo sound over HDMI.

  * Laptop sound (speakers, internal mic, headsets) work.

  * If I select "Digital Surround 5.1 (HDMI) output" or 7.1 in the sound
  settings I get crackling audio on the left and the right channels, but
  no sound on other channels.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 4.4.0-30.49-generic 4.4.13
  Uname: Linux 4.4.0-30-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  firstadmin   2728 F.... pulseaudio
   /dev/snd/controlC0:  firstadmin   2728 F.... pulseaudio
                        firstadmin   9380 F.... alsamixer
  CurrentDesktop: Unity
  Date: Sun Jul  3 12:43:12 2016
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2015-04-08 (451 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Beta amd64 (20150326)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:HDMI failed
  Symptom_Card: Built-in Audio - HDA Intel HDMI
  Symptom_DevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  firstadmin   2728 F.... pulseaudio
   /dev/snd/controlC0:  firstadmin   2728 F.... pulseaudio
                        firstadmin   9380 F.... alsamixer
  Symptom_Jack: Digital Out, HDMI
  Symptom_Type: No sound at all
  Title: [XPS 15 9530, Intel Haswell HDMI, Digital Out, HDMI] No sound at all
  UpgradeStatus: Upgraded to xenial on 2016-04-08 (85 days ago)
  dmi.bios.date: 07/16/2014
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A06
  dmi.board.name: XPS 15 9530
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A06
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: Not Specified
  dmi.modalias: 
dmi:bvnDellInc.:bvrA06:bd07/16/2014:svnDellInc.:pnXPS159530:pvrA06:rvnDellInc.:rnXPS159530:rvrA06:cvnDellInc.:ct8:cvrNotSpecified:
  dmi.product.name: XPS 15 9530
  dmi.product.version: A06
  dmi.sys.vendor: Dell Inc.
  mtime.conffile..etc.modprobe.d.alsa-base.conf: 2016-07-03T12:28:08.570652

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1598561/+subscriptions

-- 
Mailing list: https://launchpad.net/~desktop-packages
Post to     : [email protected]
Unsubscribe : https://launchpad.net/~desktop-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to