Michael Stephenson, thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal: apport-collect 695730
When reporting bugs in the future please use apport by using 'ubuntu- bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs. ** Changed in: sane-backends (Ubuntu) Importance: Undecided => Low ** Changed in: sane-backends (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to sane-backends in Ubuntu. https://bugs.launchpad.net/bugs/695730 Title: Epson SX515W supported by SANE but not recognised. Status in sane-backends package in Ubuntu: Incomplete Bug description: My Epson SX515W is supported by the epson2 sane driver, but it is not recognised as being supported when plugged in by USB. I remedied this by adding "usb 0x4b8 0x856" to /etc/sand.d/epson2.conf and now it works correctly in SimpleScan. There is probably a better place for the device information to reside but I don't know where that is, a freedesktop spec file? As an aside. Perhaps when when SimpleScan fails to find a scanner it should provide instructions on how you can submit device your device information to improve your experience. The number of people who could easily provide information about there usb devices and get them supported in ubuntu but don't know how or where to do it will be very high, it's silly to not have a way for ubuntu to crowd source that information from users who when using a piece of software and are seemingly expecting there hardware to be recognised and finding it isn't. (e.g opening simplescan with no recognised scanner). To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/sane-backends/+bug/695730/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
