Lonnie Lee Best, thank you for reporting this and helping make Ubuntu better. However, your crash report is missing.
Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer. First, execute at a terminal: cd /var/crash && sudo rm * ; sudo apt-get update && sudo apt-get -y dist-upgrade && sudo service apport start force_start=1 If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart. Now reproduce the crash, then open a terminal, navigate to your /var/crash directory and file your report with: sudo ubuntu-bug /var/crash/_my_crash_report.crash where _my_crash_report.crash is the crash you would like to report. By default, this sends the crash to the Ubuntu Error Tracker infrastructure, which is different than Launchpad. For more on this, please see https://wiki.ubuntu.com/ErrorTracker . However, if after doing this you would still like to have a crash report posted to Launchpad, for example to ease triage and add others to your report, one would need to open the following file via a terminal: sudo nano /etc/apport/crashdb.conf and comment out the line: 'problem_types': ['Bug', 'Package'], by changing it to: # 'problem_types': ['Bug', 'Package'], Save, close, and file the crash report via: sudo ubuntu-bug /var/crash/FILENAME.crash Where FILENAME is the actual name of the file found in the folder. However, this report is being closed since the process outlined above will deal with this issue more efficiently. Also, please do not attach your crash report manually to this report and reopen it. Thank you for your help. Helpful bug reporting tips: https://wiki.ubuntu.com/ReportingBugs ** Changed in: simple-scan (Ubuntu) Status: New => Invalid -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to simple-scan in Ubuntu. https://bugs.launchpad.net/bugs/1345087 Title: Simple Scan Crashes after Launch Status in simple-scan package in Ubuntu: Invalid Bug description: Ever since upgrading to Ubuntu 14.04, simple scan no longer works. In previous version of Ubuntu, Simple Scan worked great with my HP ScanJet 6200C, but now, each time I launch Simple-Scan it crashes before I have the opportunity to scan anything. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: simple-scan 3.12.1-0ubuntu1 ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4 Uname: Linux 3.13.0-32-generic x86_64 NonfreeKernelModules: nvidia ApportVersion: 2.14.1-0ubuntu3.2 Architecture: amd64 CurrentDesktop: Unity Date: Sat Jul 19 14:53:21 2014 DriverPackageVersions: libsane 1.0.23-3ubuntu3.1 libsane-extras N/A hplip 3.14.3-0ubuntu3.2 hpoj N/A InstallationDate: Installed on 2014-04-28 (81 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417) MachineType: Hewlett-Packard HP Pavilion dv8 Notebook PC ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic root=UUID=41b9be5e-d0cf-4389-8320-5576d93a437c ro quiet splash SimpleScanLog: SourcePackage: simple-scan UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/31/2010 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: F.25 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 7001 dmi.board.vendor: Hewlett-Packard dmi.board.version: 35.35 dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.chassis.version: N/A dmi.modalias: dmi:bvnHewlett-Packard:bvrF.25:bd05/31/2010:svnHewlett-Packard:pnHPPaviliondv8NotebookPC:pvr0499220000241210001040000:rvnHewlett-Packard:rn7001:rvr35.35:cvnHewlett-Packard:ct10:cvrN/A: dmi.product.name: HP Pavilion dv8 Notebook PC dmi.product.version: 0499220000241210001040000 dmi.sys.vendor: Hewlett-Packard To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/1345087/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
