i dont know what you are talking about. the volume knob i am talking
about is a physical controll wheel on the toshiba portege R500-12P Model
PPR50E-06W09QGR notebook or netbook.
in the meanwhile since my report i tested MANY more linux distros.
ubuntu up to 16, mint, arch, debian 8 . If the distro came up to life on
it, ALWAYS the Audio remains silence. BUT...it was seen that the
internal microphone works, since graphical mixer show inbound VU levels
on the internal mic. however still any distro fails on the sound output.
neither through speaker nor headphones.
today im running debian 8. behaves just the same as ubuntu.
###########################################
i found some entries in /var/log/syslog
Sep 5 13:56:27 toshi kernel: [ 4.534998] sound hdaudioC0D0: ALC262: SKU not
ready 0x598301f0
Sep 5 13:56:27 toshi kernel: [ 4.535195] sound hdaudioC0D0: autoconfig:
line_outs=1 (0x14/0x0/0x0/0x0/0x0) type:speaker
Sep 5 13:56:27 toshi kernel: [ 4.535200] sound hdaudioC0D0:
speaker_outs=0 (0x0/0x0/0x0/0x0/0x0)
Sep 5 13:56:27 toshi kernel: [ 4.535205] sound hdaudioC0D0: hp_outs=1
(0x15/0x0/0x0/0x0/0x0)
Sep 5 13:56:27 toshi kernel: [ 4.535208] sound hdaudioC0D0: mono:
mono_out=0x0
Sep 5 13:56:27 toshi kernel: [ 4.535212] sound hdaudioC0D0: inputs:
Sep 5 13:56:27 toshi kernel: [ 4.535216] sound hdaudioC0D0: Internal
Mic=0x19
Sep 5 13:56:27 toshi kernel: [ 4.535220] sound hdaudioC0D0: Mic=0x18
Sep 5 13:56:27 toshi kernel: [ 4.542200] input: HDA Digital PCBeep as
/devices/pci0000:00/0000:00:1b.0/sound/card0/hdaudioC0D0/input10
Sep 5 13:56:27 toshi kernel: [ 4.543435] input: HDA Intel Mic as
/devices/pci0000:00/0000:00:1b.0/sound/card0/input11
Sep 5 13:56:27 toshi kernel: [ 4.543709] input: HDA Intel Headphone as
/devices/pci0000:00/0000:00:1b.0/sound/card0/input12
###########################################
here is output of my lspci -v:
root@toshi:/home/user# lspci -v
00:00.0 Host bridge: Intel Corporation Mobile 945GM/PM/GMS, 943/940GML and
945GT Express Memory Controller Hub (rev 03)
Subsystem: Toshiba America Info Systems Device 0001
Flags: bus master, fast devsel, latency 0
Capabilities: [e0] Vendor Specific Information: Len=09 <?>
Kernel driver in use: agpgart-intel
00:02.0 VGA compatible controller: Intel Corporation Mobile 945GM/GMS,
943/940GML Express Integrated Graphics Controller (rev 03) (prog-if 00 [VGA
controller])
Subsystem: Toshiba America Info Systems Device 0022
Flags: bus master, fast devsel, latency 0, IRQ 16
Memory at ffc80000 (32-bit, non-prefetchable) [size=512K]
I/O ports at cff8 [size=8]
Memory at e0000000 (32-bit, prefetchable) [size=256M]
Memory at ffc40000 (32-bit, non-prefetchable) [size=256K]
Expansion ROM at <unassigned> [disabled]
Capabilities: [90] MSI: Enable- Count=1/1 Maskable- 64bit-
Capabilities: [d0] Power Management version 2
Kernel driver in use: i915
00:02.1 Display controller: Intel Corporation Mobile 945GM/GMS/GME, 943/940GML
Express Integrated Graphics Controller (rev 03)
Subsystem: Toshiba America Info Systems Device 0022
Flags: fast devsel
Memory at 8a000000 (32-bit, non-prefetchable) [disabled] [size=512K]
Capabilities: [d0] Power Management version 2
00:1b.0 Audio device: Intel Corporation NM10/ICH7 Family High Definition Audio
Controller (rev 02)
Subsystem: Toshiba America Info Systems Device 0001
Flags: bus master, fast devsel, latency 0, IRQ 45
Memory at 8a080000 (64-bit, non-prefetchable) [size=16K]
Capabilities: [50] Power Management version 2
Capabilities: [60] MSI: Enable+ Count=1/1 Maskable- 64bit+
Capabilities: [70] Express Root Complex Integrated Endpoint, MSI 00
Capabilities: [100] Virtual Channel
Capabilities: [130] Root Complex Link
Kernel driver in use: snd_hda_intel
00:1c.0 PCI bridge: Intel Corporation NM10/ICH7 Family PCI Express Port 1 (rev
02) (prog-if 00 [Normal decode])
Flags: bus master, fast devsel, latency 0
Bus: primary=00, secondary=01, subordinate=01, sec-latency=0
I/O behind bridge: 0000b000-0000bfff
Memory behind bridge: ff900000-ff9fffff
Capabilities: [40] Express Root Port (Slot-), MSI 00
Capabilities: [80] MSI: Enable+ Count=1/1 Maskable- 64bit-
Capabilities: [90] Subsystem: Toshiba America Info Systems Device 0001
Capabilities: [a0] Power Management version 2
Capabilities: [100] Virtual Channel
Capabilities: [180] Root Complex Link
Kernel driver in use: pcieport
00:1c.2 PCI bridge: Intel Corporation NM10/ICH7 Family PCI Express Port 3 (rev
02) (prog-if 00 [Normal decode])
Flags: bus master, fast devsel, latency 0
Bus: primary=00, secondary=02, subordinate=02, sec-latency=0
Memory behind bridge: ff800000-ff8fffff
Capabilities: [40] Express Root Port (Slot-), MSI 00
Capabilities: [80] MSI: Enable+ Count=1/1 Maskable- 64bit-
Capabilities: [90] Subsystem: Toshiba America Info Systems Device 0001
Capabilities: [a0] Power Management version 2
Capabilities: [100] Virtual Channel
Capabilities: [180] Root Complex Link
Kernel driver in use: pcieport
00:1d.0 USB controller: Intel Corporation NM10/ICH7 Family USB UHCI Controller
#1 (rev 02) (prog-if 00 [UHCI])
Subsystem: Toshiba America Info Systems Device 0001
Flags: bus master, medium devsel, latency 0, IRQ 23
I/O ports at afe0 [size=32]
Kernel driver in use: uhci_hcd
00:1d.1 USB controller: Intel Corporation NM10/ICH7 Family USB UHCI Controller
#2 (rev 02) (prog-if 00 [UHCI])
Subsystem: Toshiba America Info Systems Device 0001
Flags: bus master, medium devsel, latency 0, IRQ 19
I/O ports at af80 [size=32]
Kernel driver in use: uhci_hcd
00:1d.2 USB controller: Intel Corporation NM10/ICH7 Family USB UHCI Controller
#3 (rev 02) (prog-if 00 [UHCI])
Subsystem: Toshiba America Info Systems Device 0001
Flags: bus master, medium devsel, latency 0, IRQ 18
I/O ports at af60 [size=32]
Kernel driver in use: uhci_hcd
00:1d.3 USB controller: Intel Corporation NM10/ICH7 Family USB UHCI Controller
#4 (rev 02) (prog-if 00 [UHCI])
Subsystem: Toshiba America Info Systems Device 0001
Flags: bus master, medium devsel, latency 0, IRQ 16
I/O ports at af40 [size=32]
Kernel driver in use: uhci_hcd
00:1d.7 USB controller: Intel Corporation NM10/ICH7 Family USB2 EHCI Controller
(rev 02) (prog-if 20 [EHCI])
Subsystem: Toshiba America Info Systems Device 0001
Flags: bus master, medium devsel, latency 0, IRQ 23
Memory at ffc3fc00 (32-bit, non-prefetchable) [size=1K]
Capabilities: [50] Power Management version 2
Capabilities: [58] Debug port: BAR=1 offset=00a0
Kernel driver in use: ehci-pci
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev e2) (prog-if
01 [Subtractive decode])
Flags: bus master, fast devsel, latency 0
Bus: primary=00, secondary=03, subordinate=07, sec-latency=32
I/O behind bridge: 00001000-00001fff
Memory behind bridge: 80000000-89ffffff
Capabilities: [50] Subsystem: Toshiba America Info Systems Device 0001
00:1f.0 ISA bridge: Intel Corporation 82801GBM (ICH7-M) LPC Interface Bridge
(rev 02)
Subsystem: Toshiba America Info Systems Device 0001
Flags: bus master, medium devsel, latency 0
Capabilities: [e0] Vendor Specific Information: Len=0c <?>
Kernel driver in use: lpc_ich
00:1f.2 SATA controller: Intel Corporation 82801GBM/GHM (ICH7-M Family) SATA
Controller [AHCI mode] (rev 02) (prog-if 01 [AHCI 1.0])
Subsystem: Toshiba America Info Systems Device 0001
Flags: bus master, 66MHz, medium devsel, latency 0, IRQ 43
I/O ports at af38 [size=8]
I/O ports at af34 [size=4]
I/O ports at af28 [size=8]
I/O ports at af24 [size=4]
I/O ports at af10 [size=16]
Memory at ffc3f800 (32-bit, non-prefetchable) [size=1K]
Capabilities: [80] MSI: Enable+ Count=1/1 Maskable- 64bit-
Capabilities: [70] Power Management version 2
Kernel driver in use: ahci
01:00.0 Ethernet controller: Intel Corporation 82573L Gigabit Ethernet
Controller
Subsystem: Toshiba America Info Systems Device 0001
Flags: bus master, fast devsel, latency 0, IRQ 42
Memory at ff9e0000 (32-bit, non-prefetchable) [size=128K]
I/O ports at bfe0 [size=32]
Capabilities: [c8] Power Management version 2
Capabilities: [d0] MSI: Enable+ Count=1/1 Maskable- 64bit+
Capabilities: [e0] Express Endpoint, MSI 00
Capabilities: [100] Advanced Error Reporting
Capabilities: [140] Device Serial Number 00-1c-7e-ff-ff-71-df-ac
Kernel driver in use: e1000e
02:00.0 Network controller: Intel Corporation PRO/Wireless 4965 AG or AGN
[Kedron] Network Connection (rev 61)
Subsystem: Intel Corporation PRO/Wireless 4965 AG or AGN
Flags: bus master, fast devsel, latency 0, IRQ 44
Memory at ff8fe000 (64-bit, non-prefetchable) [size=8K]
Capabilities: [c8] Power Management version 3
Capabilities: [d0] MSI: Enable+ Count=1/1 Maskable- 64bit+
Capabilities: [e0] Express Endpoint, MSI 00
Capabilities: [100] Advanced Error Reporting
Capabilities: [140] Device Serial Number 00-1f-3b-ff-ff-c3-38-c7
Kernel driver in use: iwl4965
03:0b.0 CardBus bridge: Texas Instruments PCIxx12 Cardbus Controller
Subsystem: Toshiba America Info Systems Device 0001
Physical Slot: 0
Flags: bus master, medium devsel, latency 168, IRQ 21
Memory at 80000000 (32-bit, non-prefetchable) [size=4K]
Bus: primary=03, secondary=04, subordinate=07, sec-latency=176
Memory window 0: 84000000-87ffffff (prefetchable)
Memory window 1: 8c000000-8fffffff
I/O window 0: 00001000-000010ff
I/O window 1: 00001400-000014ff
16-bit legacy interface ports at 0001
Capabilities: [a0] Power Management version 2
Kernel driver in use: yenta_cardbus
03:0b.1 FireWire (IEEE 1394): Texas Instruments PCIxx12 OHCI Compliant IEEE
1394 Host Controller (prog-if 10 [OHCI])
Subsystem: Toshiba America Info Systems Device 0001
Physical Slot: 0
Flags: bus master, medium devsel, latency 64, IRQ 20
Memory at 80001000 (32-bit, non-prefetchable) [size=2K]
Memory at 80004000 (32-bit, non-prefetchable) [size=16K]
Capabilities: [44] Power Management version 2
Kernel driver in use: firewire_ohci
03:0b.3 SD Host controller: Texas Instruments PCIxx12 SDA Standard Compliant SD
Host Controller (prog-if 01)
Subsystem: Toshiba America Info Systems Device 0001
Physical Slot: 0
Flags: bus master, medium devsel, latency 64, IRQ 23
Memory at 80001800 (32-bit, non-prefetchable) [size=256]
Capabilities: [80] Power Management version 2
Kernel driver in use: sdhci-pci
###########################################
root@toshi:/home/user# uname -a
Linux toshi 3.16.0-4-686-pae #1 SMP Debian 3.16.36-1+deb8u1 (2016-09-03) i686
GNU/Linux
########################################
root@toshi:/home/user# lsmod
Module Size Used by
ctr 12807 1
ccm 17361 1
cpufreq_stats 12694 0
bnep 17184 2
cpufreq_conservative 13872 0
cpufreq_powersave 12422 0
cpufreq_userspace 12477 0
nfsd 236959 2
auth_rpcgss 45765 1 nfsd
oid_registry 12387 1 auth_rpcgss
nfs_acl 12463 1 nfsd
nfs 168022 0
lockd 73443 2 nfs,nfsd
fscache 44782 1 nfs
sunrpc 211341 6 nfs,nfsd,auth_rpcgss,lockd,nfs_acl
snd_hda_codec_realtek 62056 1
snd_hda_codec_generic 58021 1 snd_hda_codec_realtek
option 37152 0
iTCO_wdt 12727 0
iTCO_vendor_support 12585 1 iTCO_wdt
usb_wwan 12859 1 option
sr_mod 21568 0
cdrom 46828 1 sr_mod
ecb 12649 1
btusb 25417 0
bluetooth 335968 21 bnep,btusb
6lowpan_iphc 16548 1 bluetooth
tpm_infineon 16748 0
usbserial 31597 2 option,usb_wwan
pcmcia 44245 0
usb_storage 43391 0
coretemp 12708 0
kvm_intel 133491 0
kvm 330368 1 kvm_intel
pcspkr 12531 0
lpc_ich 16616 0
mfd_core 12537 1 lpc_ich
serio_raw 12737 0
arc4 12480 2
rng_core 12645 0
snd_hda_intel 26023 3
snd_hda_controller 26262 1 snd_hda_intel
snd_hda_codec 93797 4
snd_hda_codec_realtek,snd_hda_codec_generic,snd_hda_intel,snd_hda_controller
snd_hwdep 12906 1 snd_hda_codec
snd_pcm 78128 3 snd_hda_codec,snd_hda_intel,snd_hda_controller
yenta_socket 38561 0
pcmcia_rsrc 17292 1 yenta_socket
pcmcia_core 18024 3 pcmcia,pcmcia_rsrc,yenta_socket
i915 762655 3
snd_timer 26105 1 snd_pcm
iwl4965 87852 0
snd 55101 13
snd_hda_codec_realtek,snd_hwdep,snd_timer,snd_pcm,snd_hda_codec_generic,snd_hda_codec,snd_hda_intel
toshiba_acpi 26632 0
iwlegacy 53921 1 iwl4965
mac80211 425546 2 iwl4965,iwlegacy
tpm_tis 17063 0
cfg80211 354137 3 iwl4965,iwlegacy,mac80211
battery 13164 0
drm_kms_helper 44450 1 i915
soundcore 12890 2 snd,snd_hda_codec
tpm 26879 2 tpm_tis,tpm_infineon
sparse_keymap 12730 1 toshiba_acpi
rfkill 18387 6 cfg80211,toshiba_acpi,bluetooth
wmi 17147 1 toshiba_acpi
toshiba_bluetooth 12577 0
drm 207686 5 i915,drm_kms_helper
i2c_algo_bit 12647 1 i915
i2c_core 36838 4 drm,i915,drm_kms_helper,i2c_algo_bit
shpchp 30673 0
video 17763 1 i915
ac 12627 0
button 12824 1 i915
acpi_cpufreq 17050 0
processor 27590 3 acpi_cpufreq
joydev 16847 0
evdev 17136 20
fuse 77496 3
parport_pc 26004 0
ppdev 16686 0
lp 12766 0
parport 35213 3 lp,ppdev,parport_pc
autofs4 34865 2
ext4 442597 1
crc16 12327 2 ext4,bluetooth
mbcache 17027 1 ext4
jbd2 72964 1 ext4
sg 25573 0
sd_mod 43684 3
crc_t10dif 12399 1 sd_mod
crct10dif_generic 12517 1
crct10dif_common 12340 2 crct10dif_generic,crc_t10dif
ahci 29134 2
libahci 22574 1 ahci
psmouse 93505 0
firewire_ohci 34856 0
sdhci_pci 17697 0
sdhci 34721 1 sdhci_pci
libata 161908 2 ahci,libahci
mmc_core 91803 2 sdhci,sdhci_pci
scsi_mod 164132 5 sg,usb_storage,libata,sd_mod,sr_mod
firewire_core 51113 1 firewire_ohci
crc_itu_t 12331 1 firewire_core
thermal 17343 0
thermal_sys 27122 3 video,thermal,processor
uhci_hcd 38948 0
ehci_pci 12464 0
e1000e 192552 0
ehci_hcd 64933 1 ehci_pci
ptp 17462 1 e1000e
pps_core 17080 1 ptp
usbcore 171098 8
btusb,uhci_hcd,usb_storage,usbserial,ehci_hcd,ehci_pci,option,usb_wwan
usb_common 12408 1 usbcore
root@toshi:/home/user#
#################################
i also attached the binary DSDT
root@toshi:/home/user# cat /sys/firmware/acpi/tables/DSDT > ./Desktop/DSDT
as file.
#####################
What else could or should i provide for better doagnostics ?
Axel
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1511148
Title:
no sound at all on toshiba portege r500-12p
Status in alsa-driver package in Ubuntu:
New
Bug description:
small toshiba notebook
portege r500-12p
Model PPR50E-06W09QGR
alsamixer app shows a sound card, all chanels enabled.
notebook got a rotary encoder volume wheel that seems to be supported by
linux, since the volume popup/overlay pops up if used. but there is no sound at
all. never.
same on ubuntu 15.05 and 14.04lts
didnt found any help or solution on the net yet.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.13.0-66.108-generic 3.13.11-ckt27
Uname: Linux 3.13.0-66-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.18
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: user 1419 F.... lxpanel
Date: Thu Oct 29 00:14:37 2015
InstallationDate: Installed on 2015-10-28 (0 days ago)
InstallationMedia: Ubuntu "Trusty" - Build amd64 LIVE Binary 20141224-10:35
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/04/2008
dmi.bios.vendor: TOSHIBA
dmi.bios.version: Version 1.60
dmi.board.name: Portable PC
dmi.board.vendor: TOSHIBA
dmi.board.version: Version A0
dmi.chassis.asset.tag: 0000000000
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: Version 1.0
dmi.modalias:
dmi:bvnTOSHIBA:bvrVersion1.60:bd03/04/2008:svnTOSHIBA:pnPORTEGER500:pvrPPR50E-06W09QGR:rvnTOSHIBA:rnPortablePC:rvrVersionA0:cvnTOSHIBA:ct10:cvrVersion1.0:
dmi.product.name: PORTEGE R500
dmi.product.version: PPR50E-06W09QGR
dmi.sys.vendor: TOSHIBA
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https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1511148/+subscriptions
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