Is there any progress on this? Even after grant access twice I can not
access google contacts in Evolution (16.04, 16.10). How does it work
actually? I have to install and use gnome-control-center to make it
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Online Accounts authorization on desktop (unity7) is confusing
Status in unity-control-center package in Ubuntu:
Unlike the phone (unity8) interface, in the desktop (unity7) when a Google
account is created in "System Settings" -> "Online Accounts", all applications
which can use it get automatically enabled.
Some of these applications, such as Shotwell, have their own UI and use the
account only when the user is actively using them, while others (such as
Empathy and Evolution) provide background services which start synchronizing
the user calendar or contacts as soon as the account is created, but without
showing any UI on screen.
Now, the problem is that the first time that these processes start
using the newly created account, they need to be authorized by the
user: this is not something that we can control, as it's a requirement
from the remote server (Google's, in this example). This means that
until we show a UI containing the Google's authorization page, these
application won't work. The solution we implemented (and that we are
currently using) is that when these applications try to authenticate,
we refuse their request and instead emit an OSD notification, saying
Applications can no longer access your Google Online Account
Choose <b>Online Accounts</b> from the user
menu to reinstate access to this account.
If the user is clever enough, he'll open "System Settings" -> "Online
Accounts" and after clicking on the Google account they'll be prompted
to authorize the applications that previously requested access to it.
Until the user has done that, these applications won't be able to
interact with the account.
Some users (actually, Canonical developers) have been left confused by
this message, thinking that it was the symptom of an error that had to
I would like to propose a couple of simple suggestions to fix this bug:
1) Reword the notification message a bit, maybe by saying "Some applications
cannot access..." (note that I removed "no longer")
2) Some releases ago, the system settings indicator on the top right corner
of the screen would become red in this situation, and also the "Online
Accounts" menu item inside that menu would appear in red: that helped a lot our
users in finding their way. However, this no longer happens.
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