Public bug reported: Premise: before the upgrade, the system was at version 16.04 and I had no problems with the printer. Some days ago I upgraded my os (xubuntu) through the upgrade screen. I haven' t found any bugs or problems, until I haven't tried to print a document. At first I tried from chromium, I started the printer and, just started the process, the printer has stopped. By controlling the computer, I realized I could no longer do anything, the pc was completely frozen (no access to the mouse, the keyboard seemed turned off and there was no change on the screen). Rebooting from the reset button, the pc is back fully operational, without giving any error message after login. I tried to print directly from local, downloading the document, and it happened the same. Searching around I cannot find anyone that suffer these problems after the upgrade.
The printer is an hp 1110 psc installed and connected via usb. Tecnical information: Description: Ubuntu 16.10 Release: 16.10 cups: Installed: 2.2.0-2 Candidate: 2.2.0-2 Version table: *** 2.2.0-2 500 500 http://archive.ubuntu.com/ubuntu yakkety/main amd64 Packages 100 /var/lib/dpkg/status ProblemType: Bug DistroRelease: Ubuntu 16.10 Package: cups 2.2.0-2 ProcVersionSignature: Ubuntu 4.8.0-22.24-generic 4.8.0 Uname: Linux 4.8.0-22-generic x86_64 ApportVersion: 2.20.3-0ubuntu8 Architecture: amd64 CupsErrorLog: CurrentDesktop: XFCE Date: Wed Oct 19 20:19:48 2016 InstallationDate: Installed on 2016-04-24 (177 days ago) InstallationMedia: Xubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1) Lpstat: device for psc-1100-series: hp:/usb/psc_1100_series?serial=MY36E1614SB0 MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M. Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/psc-1100-series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/psc-1100-series.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.8.0-22-generic root=UUID=9b6816f1-3435-4096-a661-6dfdc791b7af ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: Upgraded to yakkety on 2016-10-15 (4 days ago) dmi.bios.date: 10/02/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P1.30 dmi.board.asset.tag: BC5FF4C28047 dmi.board.name: 960GM-VGS3 FX dmi.board.vendor: ASRock dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP1.30:bd10/02/2013:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rn960GM-VGS3FX:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: dmi.product.name: To Be Filled By O.E.M. dmi.product.version: To Be Filled By O.E.M. dmi.sys.vendor: To Be Filled By O.E.M. ** Affects: cups (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug yakkety ** Description changed: Premise: before the upgrade, the system was at version 16.04 and I had no problems with the printer. - Yesterday I upgraded my os (xubuntu) through the upgrade screen. + Some days ago I upgraded my os (xubuntu) through the upgrade screen. I haven' t found any bugs or problems, until I haven't tried to print a document. At first I tried from chromium, I started the printer and, just started the process, the printer has stopped. By controlling the computer, I realized I could no longer do anything, the pc was completely frozen (no access to the mouse, the keyboard seemed turned off and there was no change on the screen). Rebooting from the reset button, the pc is back fully operational, without giving any error message after login. I tried to print directly from local, downloading the document, and it happened the same. Searching around I cannot find anyone that suffer these problems after the upgrade. Tecnical information: Description: Ubuntu 16.10 Release: 16.10 cups: - Installed: 2.2.0-2 - Candidate: 2.2.0-2 - Version table: - *** 2.2.0-2 500 - 500 http://archive.ubuntu.com/ubuntu yakkety/main amd64 Packages - 100 /var/lib/dpkg/status + Installed: 2.2.0-2 + Candidate: 2.2.0-2 + Version table: + *** 2.2.0-2 500 + 500 http://archive.ubuntu.com/ubuntu yakkety/main amd64 Packages + 100 /var/lib/dpkg/status ProblemType: Bug DistroRelease: Ubuntu 16.10 Package: cups 2.2.0-2 ProcVersionSignature: Ubuntu 4.8.0-22.24-generic 4.8.0 Uname: Linux 4.8.0-22-generic x86_64 ApportVersion: 2.20.3-0ubuntu8 Architecture: amd64 CupsErrorLog: - + CurrentDesktop: XFCE Date: Wed Oct 19 20:19:48 2016 InstallationDate: Installed on 2016-04-24 (177 days ago) InstallationMedia: Xubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1) Lpstat: device for psc-1100-series: hp:/usb/psc_1100_series?serial=MY36E1614SB0 MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M. Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/psc-1100-series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/psc-1100-series.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.8.0-22-generic root=UUID=9b6816f1-3435-4096-a661-6dfdc791b7af ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: Upgraded to yakkety on 2016-10-15 (4 days ago) dmi.bios.date: 10/02/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P1.30 dmi.board.asset.tag: BC5FF4C28047 dmi.board.name: 960GM-VGS3 FX dmi.board.vendor: ASRock dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP1.30:bd10/02/2013:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rn960GM-VGS3FX:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: dmi.product.name: To Be Filled By O.E.M. dmi.product.version: To Be Filled By O.E.M. dmi.sys.vendor: To Be Filled By O.E.M. ** Description changed: Premise: before the upgrade, the system was at version 16.04 and I had no problems with the printer. Some days ago I upgraded my os (xubuntu) through the upgrade screen. I haven' t found any bugs or problems, until I haven't tried to print a document. At first I tried from chromium, I started the printer and, just started the process, the printer has stopped. By controlling the computer, I realized I could no longer do anything, the pc was completely frozen (no access to the mouse, the keyboard seemed turned off and there was no change on the screen). Rebooting from the reset button, the pc is back fully operational, without giving any error message after login. I tried to print directly from local, downloading the document, and it happened the same. Searching around I cannot find anyone that suffer these problems after the upgrade. + + The printer is an hp 1110 psc installed and connected via usb. Tecnical information: Description: Ubuntu 16.10 Release: 16.10 cups: Installed: 2.2.0-2 Candidate: 2.2.0-2 Version table: *** 2.2.0-2 500 500 http://archive.ubuntu.com/ubuntu yakkety/main amd64 Packages 100 /var/lib/dpkg/status ProblemType: Bug DistroRelease: Ubuntu 16.10 Package: cups 2.2.0-2 ProcVersionSignature: Ubuntu 4.8.0-22.24-generic 4.8.0 Uname: Linux 4.8.0-22-generic x86_64 ApportVersion: 2.20.3-0ubuntu8 Architecture: amd64 CupsErrorLog: CurrentDesktop: XFCE Date: Wed Oct 19 20:19:48 2016 InstallationDate: Installed on 2016-04-24 (177 days ago) InstallationMedia: Xubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1) Lpstat: device for psc-1100-series: hp:/usb/psc_1100_series?serial=MY36E1614SB0 MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M. Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/psc-1100-series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/psc-1100-series.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.8.0-22-generic root=UUID=9b6816f1-3435-4096-a661-6dfdc791b7af ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: Upgraded to yakkety on 2016-10-15 (4 days ago) dmi.bios.date: 10/02/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P1.30 dmi.board.asset.tag: BC5FF4C28047 dmi.board.name: 960GM-VGS3 FX dmi.board.vendor: ASRock dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP1.30:bd10/02/2013:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rn960GM-VGS3FX:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: dmi.product.name: To Be Filled By O.E.M. dmi.product.version: To Be Filled By O.E.M. dmi.sys.vendor: To Be Filled By O.E.M. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1635005 Title: xubuntu 16.10 freezes when trying to print Status in cups package in Ubuntu: New Bug description: Premise: before the upgrade, the system was at version 16.04 and I had no problems with the printer. Some days ago I upgraded my os (xubuntu) through the upgrade screen. I haven' t found any bugs or problems, until I haven't tried to print a document. At first I tried from chromium, I started the printer and, just started the process, the printer has stopped. By controlling the computer, I realized I could no longer do anything, the pc was completely frozen (no access to the mouse, the keyboard seemed turned off and there was no change on the screen). Rebooting from the reset button, the pc is back fully operational, without giving any error message after login. I tried to print directly from local, downloading the document, and it happened the same. Searching around I cannot find anyone that suffer these problems after the upgrade. The printer is an hp 1110 psc installed and connected via usb. Tecnical information: Description: Ubuntu 16.10 Release: 16.10 cups: Installed: 2.2.0-2 Candidate: 2.2.0-2 Version table: *** 2.2.0-2 500 500 http://archive.ubuntu.com/ubuntu yakkety/main amd64 Packages 100 /var/lib/dpkg/status ProblemType: Bug DistroRelease: Ubuntu 16.10 Package: cups 2.2.0-2 ProcVersionSignature: Ubuntu 4.8.0-22.24-generic 4.8.0 Uname: Linux 4.8.0-22-generic x86_64 ApportVersion: 2.20.3-0ubuntu8 Architecture: amd64 CupsErrorLog: CurrentDesktop: XFCE Date: Wed Oct 19 20:19:48 2016 InstallationDate: Installed on 2016-04-24 (177 days ago) InstallationMedia: Xubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1) Lpstat: device for psc-1100-series: hp:/usb/psc_1100_series?serial=MY36E1614SB0 MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M. Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/psc-1100-series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/psc-1100-series.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.8.0-22-generic root=UUID=9b6816f1-3435-4096-a661-6dfdc791b7af ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: Upgraded to yakkety on 2016-10-15 (4 days ago) dmi.bios.date: 10/02/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P1.30 dmi.board.asset.tag: BC5FF4C28047 dmi.board.name: 960GM-VGS3 FX dmi.board.vendor: ASRock dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP1.30:bd10/02/2013:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rn960GM-VGS3FX:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: dmi.product.name: To Be Filled By O.E.M. dmi.product.version: To Be Filled By O.E.M. dmi.sys.vendor: To Be Filled By O.E.M. 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