Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: gnome-software (Ubuntu)
Status: New => Confirmed
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https://bugs.launchpad.net/bugs/1645065
Title:
gnome-software (Ubuntu Software) crashed after system update on Xenial
Status in GNOME Software:
New
Status in OEM Priority Project:
New
Status in gnome-software package in Ubuntu:
Confirmed
Bug description:
Ubuntu Xenial
[Step to Reproduce]
1. install the system
2. click the dash to launch "system updater" GUI
3. update the system with GUI ( so I could update the system to
4.4.0-47-generic #68-Ubuntu)
4. reboot
5. after reboot, click the Ubuntu Software icon on the launcher.
[Expected Result]
Ubuntu Software is opened and ready to use.
[Actual Result]
Ubuntu Software could not be opened.
dmesg shows:
[ 616.684884] do_trap: 45 callbacks suppressed
[ 616.684895] traps: pool[4815] trap int3 ip:7f9620707a6b sp:7f95fe0375b0
error:0
[ 1269.764553] traps: gnome-software[6688] trap int3 ip:7f62fd88ba6b
sp:7ffdb0921d00 error:0
[ 1718.319194] traps: gnome-software[8640] trap int3 ip:7ffb5c6a7a6b
sp:7ffde6130e60 error:0
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: gnome-software 3.20.1+git20160426.1.a976144-ubuntu-xenial-0ubuntu1
ProcVersionSignature: Ubuntu 4.4.0-47.68-generic 4.4.24
Uname: Linux 4.4.0-47-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
CurrentDesktop: Unity
Date: Sun Nov 27 10:39:22 2016
InstallationDate: Installed on 2016-04-22 (218 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64
(20160420.1)
SourcePackage: gnome-software
UpgradeStatus: No upgrade log present (probably fresh install)
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