Same problem. Intermittent, but for the last few days doesn't work. I have attached the output of numerous cli commands to help troubleshooting. When I choose PTP mode instead of MTP mode Shotwell fires up and can receive photos and videos.
One thought is that USB cables are notorious for wearing out on Android mobile phones. I have had problems because the high charging currents and cheap cables don't work well together. When new the connectors fit up well but as time goes by they get looser and looser. Unfortunately cheap cables are what are commonly available. ** Attachment added: "trouble shooting command results" https://bugs.launchpad.net/ubuntu/+source/gvfs/+bug/1314556/+attachment/4793053/+files/usb_mtp.txt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gvfs in Ubuntu. https://bugs.launchpad.net/bugs/1314556 Title: Unable to mount Android MTP device Status in gvfs package in Ubuntu: Confirmed Bug description: I have the same problem on 3 computers with 14.04: So I tried, mtp-detect Unable to open ~/.mtpz-data for reading, MTPZ disabled.libmtp version: 1.1.6 Listing raw device(s) Device 0 (VID=04e8 and PID=6860) is a Samsung Galaxy models (MTP). Found 1 device(s): Samsung: Galaxy models (MTP) (04e8:6860) @ bus 1, dev 10 Attempting to connect device(s) ignoring libusb_claim_interface() = -6PTP_ERROR_IO: failed to open session, trying again after resetting USB interface LIBMTP libusb: Attempt to reset device inep: usb_get_endpoint_status(): Resource temporarily unavailable outep: usb_get_endpoint_status(): Device or resource busy ignoring libusb_claim_interface() = -6LIBMTP PANIC: failed to open session on second attempt Unable to open raw device 0 OK. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: gvfs-backends 1.20.1-1ubuntu1 ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9 Uname: Linux 3.13.0-24-generic x86_64 NonfreeKernelModules: nvidia ApportVersion: 2.14.1-0ubuntu3 Architecture: amd64 CurrentDesktop: Unity Date: Wed Apr 30 11:18:12 2014 EcryptfsInUse: Yes ExecutablePath: /usr/lib/gvfs/gvfs-mtp-volume-monitor InstallationDate: Installed on 2013-02-12 (441 days ago) InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5) ProcEnviron: XDG_RUNTIME_DIR=<set> SHELL=/bin/bash LANGUAGE=en_US PATH=(custom, user) LANG=en_US.UTF-8 SourcePackage: gvfs UpgradeStatus: Upgraded to trusty on 2014-04-02 (27 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gvfs/+bug/1314556/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
