** Changed in: canonical-devices-system-image
Assignee: John McAleely (john.mcaleely) => (unassigned)
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https://bugs.launchpad.net/bugs/1580146
Title:
[touch] Internet connection stops working while WiFi is still
connected
Status in Canonical System Image:
Incomplete
Status in network-manager package in Ubuntu:
In Progress
Bug description:
krillin, rc-proposed, r329
Description:
It often happens that the internet connection stops working while the device
is still connected to a (working) WiFi AP.
The indicator shows that the phone is connected to the AP, here's the ouput
of "nmcli d" and "nmcli c" http://pastebin.ubuntu.com/16344985/
Tapping on the AP in the network indicator resets the connection and
fixes the issue, which however reappears after a while.
Here's also a "grep NetworkManager" from syslog
http://pastebin.ubuntu.com/16344990/
How to reproduce:
I don't have a recipe, but here's what usually happens on my phone
1) I connect to the office WiFi (Canonical's HQ, BlueFin office)
2) Use browser, perform random google searches to check internet is working
3) After a while (sometimes I put the phone to sleep, sometimes I checked the
Updates from system settings a few times), I go back to the browser, and it
starts returning "Network Error". NM, as you can see from the logs, says WiFi
is "connected"
4) At this point I use Terminal app and discover that "ping 8.8.8.8" is
working correctly, "ping google.com" immediately returns "unkown host", i.e. it
doesn't seem to be waiting for a timeout, it returns pretty fast.
There are no related crash files in /var/crash
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