mcshel, thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal: apport-collect 1536504
When reporting bugs in the future please use apport by using 'ubuntu- bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs. ** Changed in: sane-backends (Ubuntu) Importance: Undecided => Low ** Changed in: sane-backends (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to sane-backends in Ubuntu. https://bugs.launchpad.net/bugs/1536504 Title: Canon i-Sensys scan only once, need to replug the usb cable Status in sane-backends package in Ubuntu: Incomplete Bug description: I have a Canon MF 4570 and MF 4730, which works by default on ubuntu 15.10 and ubuntu 14.04.3 with packages sane-backends. The problem is after first scan, I can not scan for second time. I need to reconnect the USB cable to use the scanner again. $ scanimage -L device `pixma:04A92736_000000000000' is a CANON Canon i-SENSYS MF4500 Series multi-function peripheral lsusb Bus 004 Device 002: ID 8087:8000 Intel Corp. Bus 004 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 003 Device 002: ID 8087:8008 Intel Corp. Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 046d:c077 Logitech, Inc. M105 Optical Mouse Bus 001 Device 002: ID 0502:3318 Acer, Inc. Bus 001 Device 010: ID 04a9:2736 Canon, Inc. I-SENSYS MF4550d Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub $ scanimage --test -d pixma:04A92736_000000000000 scanimage: scanning image of size 640x877 pixels at 24 bits/pixel scanimage: acquiring RGB frame, 8 bits/sample scanimage: reading one scanline, 1920 bytes... PASS scanimage: reading one byte... PASS scanimage: stepped read, 2 bytes... PASS scanimage: stepped read, 4 bytes... PASS scanimage: stepped read, 8 bytes... PASS ..... scanimage: stepped read, 7 bytes... PASS scanimage: stepped read, 3 bytes... PASS $ scanimage --test -d pixma:04A92736_000000000000 scanimage: scanning image of size 640x877 pixels at 24 bits/pixel scanimage: acquiring RGB frame, 8 bits/sample scanimage: reading one scanline, 1920 bytes... FAIL Error: Error during device I/O After replug USB to 2.0 OR 3.0 port scanimage --test -d pixma:04A92736_000000000000 scanimage: scanning image of size 640x877 pixels at 24 bits/pixel scanimage: acquiring RGB frame, 8 bits/sample scanimage: reading one scanline, 1920 bytes... PASS scanimage: reading one byte... PASS scanimage: stepped read, 2 bytes... PASS scanimage: stepped read, 4 bytes... PASS scanimage: stepped read, 8 bytes... PASS scanimage: stepped read, 16 bytes... PASS $ uname -a && cat /etc/issue Linux ExMachine 4.2.0-25-generic #30-Ubuntu SMP Mon Jan 18 12:31:50 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux Ubuntu 15.10 \n \l $ dpkg -l | grep sane ii libsane:amd64 1.0.25+git20150528-1ubuntu2 amd64 API library for scanners ii libsane-common 1.0.25+git20150528-1ubuntu2 all API library for scanners -- documentation and support files ii libsane-hpaio 3.15.7-0ubuntu4 amd64 HP SANE backend for multi-function peripherals ii libsane-perl 0.05-2build2 amd64 Perl bindings for the SANE (Scanner Access Now Easy) Project ii sane 1.0.14-11 amd64 scanner graphical frontends ii sane-utils 1.0.25+git20150528-1ubuntu2 amd64 API library for scanners -- utilities I guess that does not close USB port after the completion of the scan. While using hack present http://askubuntu.com/questions/278473/canon-lide-110-should-reconnect-usb-for-each-scan Like problem already be post bugreport https://bugs.launchpad.net/ubuntu/+source/sane-backends/+bug/1184699 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/sane-backends/+bug/1536504/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
