Jose Gómez, thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal: apport-collect 1532292
When reporting bugs in the future please use apport by using 'ubuntu- bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs. ** Changed in: sane-backends (Ubuntu) Importance: Undecided => Low ** Changed in: sane-backends (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to sane-backends in Ubuntu. https://bugs.launchpad.net/bugs/1532292 Title: Mechanical part stops moving after each operation Status in sane-backends package in Ubuntu: Incomplete Bug description: The scanner only does the first operation after I plug it in. E.g. preview a page, or scan it. On the second operation, the mechanical part does not move anymore (there is no noise whatsoever from the scanner), and the scan output is pitch black. The workaround I have found is to run scanimage -L between each operation. I.e.: - Start Xsane - Preview - run scanimage -L - Scan - run scanimage -L - Preview - run scanimage -L - Scan ... I am using SANE git from Rolf's PPA, since I was before affected by bug https://bugs.launchpad.net/ubuntu/+source/sane- backends/+bug/1250196 since I got a new computer. Output of sudo sane-find-scanner: # sane-find-scanner will now attempt to detect your scanner. If the # result is different from what you expected, first make sure your # scanner is powered up and properly connected to your computer. # No SCSI scanners found. If you expected something different, make sure that # you have loaded a kernel SCSI driver for your SCSI adapter. found USB scanner (vendor=0x04a9 [Canon], product=0x220e [CanoScan], chip=LM9832/3) at libusb:001:011 # Your USB scanner was (probably) detected. It may or may not be supported by # SANE. Try scanimage -L and read the backend's manpage. # Not checking for parallel port scanners. # Most Scanners connected to the parallel port or other proprietary ports # can't be detected by this program. Output of scanimage -L: device `v4l:/dev/video0' is a Noname Integrated_Webcam_HD virtual device device `plustek:libusb:001:011' is a Canon CanoScan N1240U/LiDE30 flatbed scanner device `hpaio:/net/Officejet_6800?ip=192.168.1.251' is a Hewlett-Packard Officejet_6800 all-in-one To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/sane-backends/+bug/1532292/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
