Guy Taylor, the apport-collect is helpful for tracking down any wonky issues that may happen with a different environment than yours after the patch is included in Ubuntu.
Despite this, regarding getting a patch included in Ubuntu, one find helpful http://packaging.ubuntu.com/html/fixing-a-bug.html . ** Changed in: sane-backends (Ubuntu) Status: Incomplete => Triaged -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to sane-backends in Ubuntu. https://bugs.launchpad.net/bugs/1540706 Title: Canon DR-F120 - IO Errors Status in sane-backends: Unknown Status in sane-backends package in Ubuntu: Triaged Bug description: The Canon DR-F120 scanner is near completely broken with the current shipped version. This is fixed upstream via: http://anonscm.debian.org/cgit/sane/sane-backends.git/commit/?id=e6b6ad9d4847e86aed8be0837a19bfada881f52d To manage notifications about this bug go to: https://bugs.launchpad.net/sane-backends/+bug/1540706/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp