*** This bug is a duplicate of bug 1333206 ***
https://bugs.launchpad.net/bugs/1333206
** This bug has been marked a duplicate of bug 1333206
Cannot print on photo paper
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https://bugs.launchpad.net/bugs/1540262
Title:
Photo printing is not available, ink drips over glossy paper
Status in HPLIP:
Confirmed
Status in hplip package in Ubuntu:
Triaged
Bug description:
HOW TO REPRODUCE
- Print something, selecting as media type "photo paper".
RESULT
- A sheet of paper is expelled from the printer without nothing printer.
RELEVANT DETAILS
- If you print as plain paper over any kind of glossy paper, the ink drips.
- The printer model is HP Deskjet 930c.
ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: printer-driver-postscript-hp 3.15.7-0ubuntu4
ProcVersionSignature: Ubuntu 4.2.0-25.30-generic 4.2.6
Uname: Linux 4.2.0-25-generic x86_64
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
CupsErrorLog:
CurrentDesktop: Unity
Date: Mon Feb 1 09:43:09 2016
InstallationDate: Installed on 2015-11-14 (78 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
Lpstat: device for Deskjet-930c: hp:/usb/DeskJet_930C?serial=CN0CE1R0N3JJ
MachineType: MEDIONPC MS-7358
PackageArchitecture: all
Papersize: a4
PpdFiles: Error: command ['fgrep', '-H', '*NickName',
'/etc/cups/ppd/Deskjet-930c.ppd'] failed with exit code 2: grep:
/etc/cups/ppd/Deskjet-930c.ppd: Permission denied
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-25-generic
root=UUID=4f6d839c-2f04-43a6-9b2c-b5b3ab7d4d1a ro quiet splash vt.handoff=7
SourcePackage: hplip
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/18/2008
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: 6.00 PG
dmi.board.name: MS-7358
dmi.board.vendor: MICRO-STAR INTERNATIONAL CO., LTD
dmi.board.version: Fab D
dmi.chassis.type: 3
dmi.chassis.vendor: OEM
dmi.chassis.version: OEM
dmi.modalias:
dmi:bvnPhoenixTechnologies,LTD:bvr6.00PG:bd02/18/2008:svnMEDIONPC:pnMS-7358:pvrOEM:rvnMICRO-STARINTERNATIONALCO.,LTD:rnMS-7358:rvrFabD:cvnOEM:ct3:cvrOEM:
dmi.product.name: MS-7358
dmi.product.version: OEM
dmi.sys.vendor: MEDIONPC
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