Public bug reported: I had a issue with my Wireless and Bluetooth card, Qualcomm Atheros Device [168c:0042] (rev 30), which appears on Windows 10 as QCA9377, and to solve it I have searched and tried different alternatives. The one that worked was to reinstall many packages, all the ones I have found when searching for, firstly, "wireless", then "wifi" and then "internet", on synaptic. When doing the "internet" reinstall, a error happened on cups-daemon and it crashed. When I tried again, it worked. I rebooted the computer and the Wireless is functioning again (Bluetooth was already OK).
I am using the Kernel 4.9.10-040910-generic from http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.9.10/ because I was trying to solve this issue and because the official Kernles 4.4 and 4.8 don't eject external HDDs from the USB 3.0 correctly. The notebook model is Lenovo Ideapad 310-14ISK. While this window to report the bug appeared saying cups is the culprit, all this only happened because the wireless device QCA9377 was not working. usuario@usuario-Lenovo-ideapad-310-14ISK:~$ lsb_release -rd Description: Ubuntu 16.04.2 LTS Release: 16.04 usuario@usuario-Lenovo-ideapad-310-14ISK:~$ uname -a Linux usuario-Lenovo-ideapad-310-14ISK 4.9.10-040910-generic #201702141931 SMP Wed Feb 15 00:33:24 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux I hope this information may be helpful. ProblemType: Package DistroRelease: Ubuntu 16.04 Package: cups-daemon 2.1.3-4 Uname: Linux 4.9.10-040910-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.5 Architecture: amd64 CupsErrorLog: W [16/Feb/2017:14:42:01 -0200] Notifier for subscription 298 (dbus://) went away, retrying! Date: Thu Feb 16 16:05:14 2017 ErrorMessage: sub-processo novo script pre-removal retornou estado de saída de erro 1 InstallationDate: Installed on 2016-12-31 (47 days ago) InstallationMedia: Xubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) Lpstat: device for Deskjet-2050-J510-series: hp:/usb/Deskjet_2050_J510_series?serial=BR1C1FK1K005D1 MachineType: LENOVO 80UG Papersize: a4 PpdFiles: Deskjet-2050-J510-series: HP Deskjet 2050 j510 Series, hpcups 3.16.3 ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-4.9.10-040910-generic root=UUID=0fbb0f28-6764-4447-a890-dc966d1f8adf ro ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.9.10-040910-generic root=UUID=0fbb0f28-6764-4447-a890-dc966d1f8adf ro RelatedPackageVersions: dpkg 1.18.4ubuntu1.1 apt 1.2.19 SourcePackage: cups Title: package cups-daemon 2.1.3-4 failed to install/upgrade: sub-processo novo script pre-removal retornou estado de saída de erro 1 UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 10/03/2016 dmi.bios.vendor: LENOVO dmi.bios.version: 0XCN37WW dmi.board.asset.tag: NO Asset Tag dmi.board.name: Toronto 4A2 dmi.board.vendor: LENOVO dmi.board.version: SDK0J40679 WIN dmi.chassis.asset.tag: NO Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Lenovo ideapad 310-14ISK dmi.modalias: dmi:bvnLENOVO:bvr0XCN37WW:bd10/03/2016:svnLENOVO:pn80UG:pvrLenovoideapad310-14ISK:rvnLENOVO:rnToronto4A2:rvrSDK0J40679WIN:cvnLENOVO:ct10:cvrLenovoideapad310-14ISK: dmi.product.name: 80UG dmi.product.version: Lenovo ideapad 310-14ISK dmi.sys.vendor: LENOVO ** Affects: cups (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-package xenial -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1665432 Title: Error with cups-daemon package when reinstalling many packages to recover wireless connection with QCA9377 Status in cups package in Ubuntu: New Bug description: I had a issue with my Wireless and Bluetooth card, Qualcomm Atheros Device [168c:0042] (rev 30), which appears on Windows 10 as QCA9377, and to solve it I have searched and tried different alternatives. The one that worked was to reinstall many packages, all the ones I have found when searching for, firstly, "wireless", then "wifi" and then "internet", on synaptic. When doing the "internet" reinstall, a error happened on cups-daemon and it crashed. When I tried again, it worked. I rebooted the computer and the Wireless is functioning again (Bluetooth was already OK). I am using the Kernel 4.9.10-040910-generic from http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.9.10/ because I was trying to solve this issue and because the official Kernles 4.4 and 4.8 don't eject external HDDs from the USB 3.0 correctly. The notebook model is Lenovo Ideapad 310-14ISK. While this window to report the bug appeared saying cups is the culprit, all this only happened because the wireless device QCA9377 was not working. usuario@usuario-Lenovo-ideapad-310-14ISK:~$ lsb_release -rd Description: Ubuntu 16.04.2 LTS Release: 16.04 usuario@usuario-Lenovo-ideapad-310-14ISK:~$ uname -a Linux usuario-Lenovo-ideapad-310-14ISK 4.9.10-040910-generic #201702141931 SMP Wed Feb 15 00:33:24 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux I hope this information may be helpful. ProblemType: Package DistroRelease: Ubuntu 16.04 Package: cups-daemon 2.1.3-4 Uname: Linux 4.9.10-040910-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.5 Architecture: amd64 CupsErrorLog: W [16/Feb/2017:14:42:01 -0200] Notifier for subscription 298 (dbus://) went away, retrying! Date: Thu Feb 16 16:05:14 2017 ErrorMessage: sub-processo novo script pre-removal retornou estado de saída de erro 1 InstallationDate: Installed on 2016-12-31 (47 days ago) InstallationMedia: Xubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) Lpstat: device for Deskjet-2050-J510-series: hp:/usb/Deskjet_2050_J510_series?serial=BR1C1FK1K005D1 MachineType: LENOVO 80UG Papersize: a4 PpdFiles: Deskjet-2050-J510-series: HP Deskjet 2050 j510 Series, hpcups 3.16.3 ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-4.9.10-040910-generic root=UUID=0fbb0f28-6764-4447-a890-dc966d1f8adf ro ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.9.10-040910-generic root=UUID=0fbb0f28-6764-4447-a890-dc966d1f8adf ro RelatedPackageVersions: dpkg 1.18.4ubuntu1.1 apt 1.2.19 SourcePackage: cups Title: package cups-daemon 2.1.3-4 failed to install/upgrade: sub-processo novo script pre-removal retornou estado de saída de erro 1 UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 10/03/2016 dmi.bios.vendor: LENOVO dmi.bios.version: 0XCN37WW dmi.board.asset.tag: NO Asset Tag dmi.board.name: Toronto 4A2 dmi.board.vendor: LENOVO dmi.board.version: SDK0J40679 WIN dmi.chassis.asset.tag: NO Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Lenovo ideapad 310-14ISK dmi.modalias: dmi:bvnLENOVO:bvr0XCN37WW:bd10/03/2016:svnLENOVO:pn80UG:pvrLenovoideapad310-14ISK:rvnLENOVO:rnToronto4A2:rvrSDK0J40679WIN:cvnLENOVO:ct10:cvrLenovoideapad310-14ISK: dmi.product.name: 80UG dmi.product.version: Lenovo ideapad 310-14ISK dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1665432/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
