Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: cups (Ubuntu)
Status: New => Confirmed
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1676376
Title:
package cups-daemon 2.1.3-4 failed to install/upgrade: subprocess new
pre-removal script returned error exit status 1
Status in cups package in Ubuntu:
Confirmed
Bug description:
Preparing to unpack .../cups-daemon_2.1.3-4ubuntu0.2_amd64.deb ...
Job for cups.service canceled.
invoke-rc.d: initscript cups, action "stop" failed.
dpkg: warning: subprocess old pre-removal script returned error exit status 1
dpkg: trying script from the new package instead ...
Job for cups.service canceled.
invoke-rc.d: initscript cups, action "stop" failed.
dpkg: error processing archive
/var/cache/apt/archives/cups-daemon_2.1.3-4ubuntu0.2_amd64.deb (--unpack):
subprocess new pre-removal script returned error exit status 1
there are no entries in /var/log/cups/error_log
syslog shows
Mar 27 12:41:24 Miraculix2 systemd[1]: Stopped CUPS Scheduler.
Mar 27 12:41:24 Miraculix2 systemd[1]: Reloading.
Mar 27 12:41:24 Miraculix2 systemd[1]: Started ACPI event daemon.
Mar 27 12:41:24 Miraculix2 systemd[1]: Stopping Make remote CUPS printers
available locally...
Mar 27 12:41:24 Miraculix2 systemd[1]: Stopped CUPS Scheduler.
Mar 27 12:41:24 Miraculix2 systemd[1]: Reloading.
Mar 27 12:41:24 Miraculix2 systemd[1]: Started ACPI event daemon.
Mar 27 12:41:25 Miraculix2 systemd[1]: Reloading.
Mar 27 12:41:25 Miraculix2 systemd[1]: Started ACPI event daemon.
Mar 27 12:41:25 Miraculix2 systemd[1]: Reloading.
Mar 27 12:41:25 Miraculix2 systemd[1]: Started ACPI event daemon.
Mar 27 12:41:31 Miraculix2 gnome-session[22783]: Gtk-Message: GtkDialog
mapped without a transient parent. This is discouraged.
Mar 27 12:41:32 Miraculix2 dhclient[1188]: DHCPREQUEST of 9.244.92.103 on
wlp3s0 to 9.0.136.29 port 67 (xid=0x69482a5e)
Mar 27 12:41:40 Miraculix2 dhclient[1188]: DHCPREQUEST of 9.244.92.103 on
wlp3s0 to 9.0.136.29 port 67 (xid=0x69482a5e)
Mar 27 12:42:52 Miraculix2 dhclient[1188]: message repeated 5 times: [
DHCPREQUEST of 9.244.92.103 on wlp3s0 to 9.0.136.29 port 67 (xid=0x69482a5e)]
Mar 27 12:42:54 Miraculix2 systemd[1]: cups-browsed.service: State
'stop-sigterm' timed out. Killing.
Mar 27 12:42:54 Miraculix2 systemd[1]: cups-browsed.service: Main process
exited, code=killed, status=9/KILL
Mar 27 12:42:54 Miraculix2 systemd[1]: Stopped Make remote CUPS printers
available locally.
Mar 27 12:42:54 Miraculix2 systemd[1]: cups-browsed.service: Unit entered
failed state.
Mar 27 12:42:54 Miraculix2 systemd[1]: cups-browsed.service: Failed with
result 'signal'.
Mar 27 12:42:54 Miraculix2 systemd[1]: Started CUPS Scheduler.
Mar 27 12:42:54 Miraculix2 systemd[1]: Reloading.
Mar 27 12:42:55 Miraculix2 systemd[1]: Started ACPI event daemon.
Mar 27 12:42:55 Miraculix2 systemd[1]: Started CUPS Scheduler.
Mar 27 12:42:55 Miraculix2 systemd[1]: Started CUPS Scheduler.
ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: cups-daemon 2.1.3-4
ProcVersionSignature: Ubuntu 4.8.0-41.44~16.04.1-generic 4.8.17
Uname: Linux 4.8.0-41-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
ApportVersion: 2.20.1-0ubuntu2.5
Architecture: amd64
Date: Mon Mar 27 12:41:24 2017
ErrorMessage: subprocess new pre-removal script returned error exit status 1
InstallationDate: Installed on 2016-04-22 (338 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64
(20160420.1)
MachineType: LENOVO 24491D1
Papersize: a4
PpdFiles:
PostScript: Generic PostScript Printer
HP_Color_LaserJet_MFP_M277dw: HP Color LaserJet Pro MFP M277 Postscript
(recommended)
HP_Color_LaserJet_MFP_M277dw_fax: HP Fax2 hpcups
generic: Generic PostScript printer
MY_DOCUMENTS@ukvpsxprt01: RICOH Universal Print PS
ProcCmdline: BOOT_IMAGE=/vmlinuz-4.8.0-41-generic
root=/dev/mapper/ubuntu--vg-root ro
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.8.0-41-generic
root=/dev/mapper/ubuntu--vg-root ro
RelatedPackageVersions:
dpkg 1.18.4ubuntu1.1
apt 1.2.19
SourcePackage: cups
Title: package cups-daemon 2.1.3-4 failed to install/upgrade: subprocess new
pre-removal script returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/15/2014
dmi.bios.vendor: LENOVO
dmi.bios.version: G5ET99WW (2.59 )
dmi.board.asset.tag: Not Available
dmi.board.name: 24491D1
dmi.board.vendor: LENOVO
dmi.board.version: Win8 Pro DPK TPG
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias:
dmi:bvnLENOVO:bvrG5ET99WW(2.59):bd05/15/2014:svnLENOVO:pn24491D1:pvrThinkPadW530:rvnLENOVO:rn24491D1:rvrWin8ProDPKTPG:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 24491D1
dmi.product.version: ThinkPad W530
dmi.sys.vendor: LENOVO
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1676376/+subscriptions
--
Mailing list: https://launchpad.net/~desktop-packages
Post to : [email protected]
Unsubscribe : https://launchpad.net/~desktop-packages
More help : https://help.launchpad.net/ListHelp