** Description changed:
Every time I plug headphones to my laptop (while using battery) it
immediately powers off. I can only recognize the window saying: "unknown
audio device", and suggesting choice: "headphones", "headset" and
"microphone". However it works fine, when laptop is plugged with AC
adapter. But when I close laptop with both AC adapter and headphones
plugged in, instead of going to sleepmode it powers off.
I have googled the solution to disable Intel Audio power saving mode by
editing /usr/lib/pm-utils/power.d/intel-audio-powersave.
#INTEL_AUDIO_POWERSAVE=${INTEL_AUDIO_POWERSAVE:-true}
INTEL_AUDIO_POWERSAVE=false
But it didn't help. Laptop still powers off.
I have checked syslog for exact time when I plugged headphones, but didn't
found any recordings.
I am using Ubuntu 16.04.
My laptop: Dell Inspiron 5559
My headphones: Sound Intone E6
+
+ update: It helped to disable TLP to get rid of this bug. So, now when I
+ plug the headphones the laptop does not shut down. However, when I close
+ my laptop instead of going to sleep mode it shuts down. So disabling TLP
+ did not help to get rid of this bug completely.
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Packages, which is subscribed to pm-utils in Ubuntu.
https://bugs.launchpad.net/bugs/1686849
Title:
laptop powers off when headphones are pluged
Status in pm-utils package in Ubuntu:
New
Bug description:
Every time I plug headphones to my laptop (while using battery) it
immediately powers off. I can only recognize the window saying:
"unknown audio device", and suggesting choice: "headphones", "headset"
and "microphone". However it works fine, when laptop is plugged with
AC adapter. But when I close laptop with both AC adapter and
headphones plugged in, instead of going to sleepmode it powers off.
I have googled the solution to disable Intel Audio power saving mode
by editing /usr/lib/pm-utils/power.d/intel-audio-powersave.
#INTEL_AUDIO_POWERSAVE=${INTEL_AUDIO_POWERSAVE:-true}
INTEL_AUDIO_POWERSAVE=false
But it didn't help. Laptop still powers off.
I have checked syslog for exact time when I plugged headphones, but didn't
found any recordings.
I am using Ubuntu 16.04.
My laptop: Dell Inspiron 5559
My headphones: Sound Intone E6
update: It helped to disable TLP to get rid of this bug. So, now when
I plug the headphones the laptop does not shut down. However, when I
close my laptop instead of going to sleep mode it shuts down. So
disabling TLP did not help to get rid of this bug completely.
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/pm-utils/+bug/1686849/+subscriptions
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