Thank you for reporting this bug to Ubuntu. Ubuntu 12.04 (precise) reached end-of-life on April 28, 2017.
See this document for currently supported Ubuntu releases: https://wiki.ubuntu.com/Releases We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test. ** Changed in: pulseaudio (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1185217 Title: [W840DI, Realtek ALC269, Black Headphone Out, Front] No sound at all Status in pulseaudio package in Ubuntu: Incomplete Bug description: Sound simply stopped working out of both internal laptop speakers and headphone outputs. Last memorable action before the incident was putting the laptop into sleep mode. ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: pulseaudio 1:1.1-0ubuntu15.2 ProcVersionSignature: Ubuntu 3.5.0-31.52~precise1-generic 3.5.7.11 Uname: Linux 3.5.0-31-generic x86_64 AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.25. ApportVersion: 2.0.1-0ubuntu17.2 Architecture: amd64 ArecordDevices: **** List of CAPTURE Hardware Devices **** card 0: Intel [HDA Intel], device 0: ALC269 Analog [ALC269 Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: yoav 1656 F.... pulseaudio /dev/snd/controlC0: yoav 1656 F.... pulseaudio Card0.Amixer.info: Card hw:0 'Intel'/'HDA Intel at 0xf8900000 irq 52' Mixer name : 'Realtek ALC269' Components : 'HDA:10ec0269,161f207a,00100004' Controls : 30 Simple ctrls : 14 Card1.Amixer.info: Card hw:1 'HDMI'/'HDA ATI HDMI at 0xf8210000 irq 54' Mixer name : 'ATI R6xx HDMI' Components : 'HDA:1002aa01,00aa0100,00100000' Controls : 6 Simple ctrls : 1 Card1.Amixer.values: Simple mixer control 'IEC958',0 Capabilities: pswitch pswitch-joined penum Playback channels: Mono Mono: Playback [on] Date: Tue May 28 20:18:18 2013 InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release amd64 (20130213) MarkForUpload: True ProcEnviron: LANGUAGE=en_CA:en TERM=xterm PATH=(custom, no user) LANG=en_CA.UTF-8 SHELL=/bin/bash SourcePackage: pulseaudio Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel successful Symptom_Card: Built-in Audio - HDA Intel Symptom_DevicesInUse: 1656 1656 yoav F.... pulseaudio /dev/snd/controlC0: yoav F.... pulseaudio Symptom_Jack: Black Headphone Out, Front Symptom_PulsePlaybackTest: PulseAudio playback test failed Symptom_Type: No sound at all Title: [W840DI, Realtek ALC269, Black Headphone Out, Front] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/08/2008 dmi.bios.vendor: Intel dmi.bios.version: W840.028 dmi.board.vendor: Intel dmi.board.version: Rev1.W840.028 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 1 dmi.chassis.vendor: Intel dmi.chassis.version: N/A dmi.modalias: dmi:bvnIntel:bvrW840.028:bd12/08/2008:svnIntel:pnW840DI:pvrW840.028:rvnIntel:rn:rvrRev1.W840.028:cvnIntel:ct1:cvrN/A: dmi.product.name: W840DI dmi.product.version: W840.028 dmi.sys.vendor: Intel To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1185217/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
