Public bug reported:
While on battery, i tried to install bios firmware from Ubuntu Software.
Clicking "install" in the update tab grayed it out for a second, and
then restored back to being clickable. I tried it several times without
any failure notifications, but it was clearly not doing anything.
Rebooting several times also didn't help. Finally, in the system log, I
noticed this error, explaining the issue. This error should have been
shown to me in UI, without the need to go into the logs.
Log messages:
May 27 16:52:51 steppenwolf gnome-software-service.desktop[2154]: 20:52:51:0465
Gs failed to call gs_plugin_update_app on fwupd: failed to prepare for update
upower: Cannot install update when not on AC power
May 27 16:52:51 steppenwolf gnome-software-service.desktop[2154]: 20:52:51:0465
Gs not saving error for
system/*/ubuntu-yakkety-updates-universe/firmware/com.dell.uefi5ffdbc0d.firmware/*:
failed to prepare for update upower: Cannot install update when not on AC power
ProblemType: Bug
DistroRelease: Ubuntu 17.04
Package: gnome-software 3.22.7-0ubuntu3.17.04.2
ProcVersionSignature: Ubuntu 4.10.0-21.23-generic 4.10.11
Uname: Linux 4.10.0-21-generic x86_64
ApportVersion: 2.20.4-0ubuntu4.1
Architecture: amd64
CurrentDesktop: Unity:Unity7
Date: Sat May 27 17:04:36 2017
ExecutablePath: /usr/bin/gnome-software
InstallationDate: Installed on 2017-04-13 (44 days ago)
InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2)
ProcEnviron:
LANGUAGE=en_US
PATH=(custom, user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: gnome-software
UpgradeStatus: Upgraded to zesty on 2017-05-08 (19 days ago)
** Affects: gnome-software (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug zesty
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You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1694076
Title:
No error message on firmware update fail
Status in gnome-software package in Ubuntu:
New
Bug description:
While on battery, i tried to install bios firmware from Ubuntu
Software. Clicking "install" in the update tab grayed it out for a
second, and then restored back to being clickable. I tried it several
times without any failure notifications, but it was clearly not doing
anything. Rebooting several times also didn't help. Finally, in the
system log, I noticed this error, explaining the issue. This error
should have been shown to me in UI, without the need to go into the
logs.
Log messages:
May 27 16:52:51 steppenwolf gnome-software-service.desktop[2154]:
20:52:51:0465 Gs failed to call gs_plugin_update_app on fwupd: failed to
prepare for update upower: Cannot install update when not on AC power
May 27 16:52:51 steppenwolf gnome-software-service.desktop[2154]:
20:52:51:0465 Gs not saving error for
system/*/ubuntu-yakkety-updates-universe/firmware/com.dell.uefi5ffdbc0d.firmware/*:
failed to prepare for update upower: Cannot install update when not on AC power
ProblemType: Bug
DistroRelease: Ubuntu 17.04
Package: gnome-software 3.22.7-0ubuntu3.17.04.2
ProcVersionSignature: Ubuntu 4.10.0-21.23-generic 4.10.11
Uname: Linux 4.10.0-21-generic x86_64
ApportVersion: 2.20.4-0ubuntu4.1
Architecture: amd64
CurrentDesktop: Unity:Unity7
Date: Sat May 27 17:04:36 2017
ExecutablePath: /usr/bin/gnome-software
InstallationDate: Installed on 2017-04-13 (44 days ago)
InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2)
ProcEnviron:
LANGUAGE=en_US
PATH=(custom, user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: gnome-software
UpgradeStatus: Upgraded to zesty on 2017-05-08 (19 days ago)
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1694076/+subscriptions
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