Public bug reported:
I just upgraded to Ubuntu 17.04 and on trying to connect more than one
external monitor, the system either goes to a black screen (recoverable
from a system terminal) or will switch on one external monitor but not
both. This was working with the ati proprietary drivers in 16.10, but
these appear not to be supported in 17.04.
This is the what I think is the relevant output of dmesg | egrep 'drm|radeon'
(the errors that come up after I try to connect a second external monitor):
[ 557.739832] [drm:atombios_crtc_mode_fixup [radeon]] *ERROR* unable to
allocate a PPLL
[ 557.739850] [drm:drm_crtc_helper_set_config [drm_kms_helper]] *ERROR* failed
to set mode on [CRTC:40:crtc-2]
[ 584.375631] [drm:atombios_crtc_mode_fixup [radeon]] *ERROR* unable to
allocate a PPLL
[ 584.375651] [drm:drm_crtc_helper_set_config [drm_kms_helper]] *ERROR* failed
to set mode on [CRTC:40:crtc-2]
[ 589.582640] [drm:atombios_crtc_mode_fixup [radeon]] *ERROR* unable to
allocate a PPLL
[ 589.582656] [drm:drm_crtc_helper_set_config [drm_kms_helper]] *ERROR* failed
to set mode on [CRTC:40:crtc-2]
I've replicated the error with a totally new user account, so it doesn't
appear to be an old account settings problem.
Any advice would be welcome.
xserver-xorg-video-radeon:
Installed: 1:7.9.0-0ubuntu1
Candidate: 1:7.9.0-0ubuntu1
Version table:
*** 1:7.9.0-0ubuntu1 500
500 http://archive.ubuntu.com/ubuntu zesty/main amd64 Packages
100 /var/lib/dpkg/status
** Affects: xserver-xorg-video-ati (Ubuntu)
Importance: Undecided
Status: New
** Package changed: nvidia-graphics-drivers-361 (Ubuntu) => xserver-
xorg-video-ati (Ubuntu)
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https://bugs.launchpad.net/bugs/1698778
Title:
More than one external monitor not supported
Status in xserver-xorg-video-ati package in Ubuntu:
New
Bug description:
I just upgraded to Ubuntu 17.04 and on trying to connect more than one
external monitor, the system either goes to a black screen
(recoverable from a system terminal) or will switch on one external
monitor but not both. This was working with the ati proprietary
drivers in 16.10, but these appear not to be supported in 17.04.
This is the what I think is the relevant output of dmesg | egrep 'drm|radeon'
(the errors that come up after I try to connect a second external monitor):
[ 557.739832] [drm:atombios_crtc_mode_fixup [radeon]] *ERROR* unable to
allocate a PPLL
[ 557.739850] [drm:drm_crtc_helper_set_config [drm_kms_helper]] *ERROR*
failed to set mode on [CRTC:40:crtc-2]
[ 584.375631] [drm:atombios_crtc_mode_fixup [radeon]] *ERROR* unable to
allocate a PPLL
[ 584.375651] [drm:drm_crtc_helper_set_config [drm_kms_helper]] *ERROR*
failed to set mode on [CRTC:40:crtc-2]
[ 589.582640] [drm:atombios_crtc_mode_fixup [radeon]] *ERROR* unable to
allocate a PPLL
[ 589.582656] [drm:drm_crtc_helper_set_config [drm_kms_helper]] *ERROR*
failed to set mode on [CRTC:40:crtc-2]
I've replicated the error with a totally new user account, so it
doesn't appear to be an old account settings problem.
Any advice would be welcome.
xserver-xorg-video-radeon:
Installed: 1:7.9.0-0ubuntu1
Candidate: 1:7.9.0-0ubuntu1
Version table:
*** 1:7.9.0-0ubuntu1 500
500 http://archive.ubuntu.com/ubuntu zesty/main amd64 Packages
100 /var/lib/dpkg/status
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-ati/+bug/1698778/+subscriptions
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