Public bug reported:
Using 17.10 and as requested, using the Bluetooth QY7, the microphone is
not working at all. The sound works but the microphone does not, so for
meeting calls, it would not work at all. Similar to this case
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1705572 where
I reported another device I have.
ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: pulseaudio 1:10.0-2ubuntu1
ProcVersionSignature: Ubuntu 4.11.0-10.15-generic 4.11.8
Uname: Linux 4.11.0-10-generic x86_64
NonfreeKernelModules: wl nvidia_uvm nvidia_drm nvidia_modeset nvidia
ApportVersion: 2.20.5-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC2: cyrex 1728 F.... pulseaudio
/dev/snd/controlC3: cyrex 1728 F.... pulseaudio
/dev/snd/controlC0: cyrex 1728 F.... pulseaudio
/dev/snd/controlC1: cyrex 1728 F.... pulseaudio
CurrentDesktop: Unity:Unity7
Date: Thu Jul 20 14:47:16 2017
InstallationDate: Installed on 2017-05-18 (63 days ago)
InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
SourcePackage: pulseaudio
Symptom: audio
Symptom_Card: QY7
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC2: cyrex 1728 F.... pulseaudio
/dev/snd/controlC3: cyrex 1728 F.... pulseaudio
/dev/snd/controlC0: cyrex 1728 F.... pulseaudio
/dev/snd/controlC1: cyrex 1728 F.... pulseaudio
Symptom_Type: No sound at all
Title: [QY7, recording] No sound at all
UpgradeStatus: Upgraded to artful on 2017-07-18 (1 days ago)
dmi.bios.date: 01/25/2017
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 3401
dmi.board.asset.tag: Default string
dmi.board.name: MAXIMUS VIII HERO ALPHA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr3401:bd01/25/2017:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnMAXIMUSVIIIHEROALPHA:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
** Affects: pulseaudio (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug artful third-party-packages
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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1705573
Title:
[QY7, recording] No sound at all
Status in pulseaudio package in Ubuntu:
New
Bug description:
Using 17.10 and as requested, using the Bluetooth QY7, the microphone
is not working at all. The sound works but the microphone does not, so
for meeting calls, it would not work at all. Similar to this case
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1705572
where I reported another device I have.
ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: pulseaudio 1:10.0-2ubuntu1
ProcVersionSignature: Ubuntu 4.11.0-10.15-generic 4.11.8
Uname: Linux 4.11.0-10-generic x86_64
NonfreeKernelModules: wl nvidia_uvm nvidia_drm nvidia_modeset nvidia
ApportVersion: 2.20.5-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC2: cyrex 1728 F.... pulseaudio
/dev/snd/controlC3: cyrex 1728 F.... pulseaudio
/dev/snd/controlC0: cyrex 1728 F.... pulseaudio
/dev/snd/controlC1: cyrex 1728 F.... pulseaudio
CurrentDesktop: Unity:Unity7
Date: Thu Jul 20 14:47:16 2017
InstallationDate: Installed on 2017-05-18 (63 days ago)
InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
SourcePackage: pulseaudio
Symptom: audio
Symptom_Card: QY7
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC2: cyrex 1728 F.... pulseaudio
/dev/snd/controlC3: cyrex 1728 F.... pulseaudio
/dev/snd/controlC0: cyrex 1728 F.... pulseaudio
/dev/snd/controlC1: cyrex 1728 F.... pulseaudio
Symptom_Type: No sound at all
Title: [QY7, recording] No sound at all
UpgradeStatus: Upgraded to artful on 2017-07-18 (1 days ago)
dmi.bios.date: 01/25/2017
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 3401
dmi.board.asset.tag: Default string
dmi.board.name: MAXIMUS VIII HERO ALPHA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr3401:bd01/25/2017:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnMAXIMUSVIIIHEROALPHA:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
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