*** This bug is a duplicate of bug 1702880 ***
https://bugs.launchpad.net/bugs/1702880
Thank you for taking the time to report this crash and helping to make
this software better. This particular crash has already been reported
and is a duplicate of bug #1702880, so is being marked as such. Please
look at the other bug report to see if there is any missing information
that you can provide, or to see if there is a workaround for the bug.
Additionally, any further discussion regarding the bug should occur in
the other report. Please continue to report any other bugs you may
find.
** Attachment removed: "CoreDump.gz"
https://bugs.launchpad.net/bugs/1707838/+attachment/4924990/+files/CoreDump.gz
** Attachment removed: "Disassembly.txt"
https://bugs.launchpad.net/bugs/1707838/+attachment/4924992/+files/Disassembly.txt
** Attachment removed: "ProcMaps.txt"
https://bugs.launchpad.net/bugs/1707838/+attachment/4924995/+files/ProcMaps.txt
** Attachment removed: "ProcStatus.txt"
https://bugs.launchpad.net/bugs/1707838/+attachment/4924996/+files/ProcStatus.txt
** Attachment removed: "Registers.txt"
https://bugs.launchpad.net/bugs/1707838/+attachment/4924997/+files/Registers.txt
** Attachment removed: "Stacktrace.txt"
https://bugs.launchpad.net/bugs/1707838/+attachment/4924998/+files/Stacktrace.txt
** Attachment removed: "ThreadStacktrace.txt"
https://bugs.launchpad.net/bugs/1707838/+attachment/4924999/+files/ThreadStacktrace.txt
** This bug has been marked a duplicate of private bug 1702880
** Information type changed from Private to Public
** Tags removed: need-amd64-retrace
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Packages, which is subscribed to gnome-software in Ubuntu.
https://bugs.launchpad.net/bugs/1707838
Title:
I clicked o the "Files" cabinet icon, and it crashed; gnome-software
crashed with SIGSEGV in gs_plugin_refine_app()
Status in gnome-software package in Ubuntu:
New
Bug description:
I clicked on the "Files" cabinet from the GNOME launcher, it was
loading and then it crashed, and won't load anymore when I clicked it
again. I have to restart the computer to click it again, and the same
thing happened. I did this a few more times, and the same thing
happens again. I don't know really know where to look, how to look,
what to do, other than follow the prompts that get me to this.
ProblemType: Crash
DistroRelease: Ubuntu 17.10
Package: gnome-software 3.24.3-0ubuntu7
ProcVersionSignature: Ubuntu 4.11.0-10.15-generic 4.11.8
Uname: Linux 4.11.0-10-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.20.6-0ubuntu4
Architecture: amd64
CurrentDesktop: GNOME
Date: Tue Aug 1 13:12:18 2017
EcryptfsInUse: Yes
ExecutablePath: /usr/bin/gnome-software
InstallationDate: Installed on 2017-01-09 (203 days ago)
InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2)
InstalledPlugins:
gnome-software-plugin-flatpak 3.24.3-0ubuntu7
gnome-software-plugin-limba N/A
gnome-software-plugin-snap 3.24.3-0ubuntu7
ProcCmdline: /usr/bin/gnome-software --gapplication-service
ProcEnviron:
LANGUAGE=en_PH:en
PATH=(custom, user)
XDG_RUNTIME_DIR=<set>
LANG=en_PH.UTF-8
SHELL=/bin/bash
SegvAnalysis:
Segfault happened at: 0x7fb53b936812: mov 0x8(%rax),%r12
PC (0x7fb53b936812) ok
source "0x8(%rax)" (0x00000008) not located in a known VMA region (needed
readable region)!
destination "%r12" ok
Stack memory exhausted (SP below stack segment)
SegvReason: reading NULL VMA
Signal: 11
SourcePackage: gnome-software
StacktraceTop:
?? () from /usr/lib/gs-plugins-11/libgs_plugin_snap.so
gs_plugin_refine_app () from /usr/lib/gs-plugins-11/libgs_plugin_snap.so
?? ()
?? ()
?? ()
Title: gnome-software crashed with SIGSEGV in gs_plugin_refine_app()
UpgradeStatus: Upgraded to artful on 2017-08-01 (0 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
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