Also, a couple of days later, I experienced another full system hang. I
was using GPU-accelerated Chrome at the time, but it was when a new page
was loading. So, the newer PPA may not have totally corrected this
issue, perhaps it just moved it around somehow.
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xorg crash/freeze when Chrome uses WebGL, caused by: GPU HANG: ...
chrome ... reason: Hang on render ring, action: reset
Status in xserver-xorg-video-intel package in Ubuntu:
I am running a Lenovo X1C 4th Generation on Ubuntu 17.04. With the
stock xserver-xorg-video-intel, I am able to reliably reproduce a
complete Xorg hang -- that occasionally results in a full system hang,
requiring reboot -- simply by opening a 360 photograph (using WebGL
under the hood) on Facebook.com running in Chrome with hardware
acceleration enabled. This is using modesetting and thus glamor.
A similar hang also happens with this driver using certain software
leveraging the GPU or hardware acceleration, for example the
proprietary Zoom Video app. But since the Facebook example works very
reliably (it crashes without fail), it has been good for
On a stock Ubuntu 17.04, this crash would result in a total system
hang requiring a reboot. However, by enabling CTRL+ALT+BACKSPACE on my
Xorg version using GNOME tweak, I was able to induce the crash, press
CTRL+ALT+BACKSPACE, and end up in a virtual terminal. From there, I
could inspect dmesg (to find the message reported in the summary,
which has also been reported elsewhere on bug trackers in various
forms). This is the more precise dmesg entry:
GPU HANG: ecode 9:0:0x86dffffd, in chrome , reason: Hang on
render ring, action: reset
I could also capture the state of the GPU/drm error by looking in
/sys/class/drm/card0/error. That has been attached to this ticket.
Some interesting notes about this:
- I could make Chrome not crash by turning off hardware acceleration
in its advanced settings. In this case, chrome://gpu would show it is
no longer using hardware acceleration. It would thus software
accelerate WebGL on Facebook.com. And thus, no hang/crash.
- I upgraded to the xserver-xorg-video-intel version that is in this
PPA: https://launchpad.net/~oibaf/+archive/ubuntu/graphics-drivers --
after this, the problem went away, definitively. I have only been
running this version for a day, but have had no crashes, and the
Facebook WebGL reproduction case is no longer a reproduction case.
My suspicion is that this is a bug deep in the intel driver and its
interaction with certain GPUs, since the hang has happened in more
than one userland program, and seems to be "repaired" by recent
updates in the above-linked PPA.
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