** Changed in: alsa-driver (Ubuntu) Status: New => Invalid -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1710389
Title: Sound plays out of the speakers and no longer the headphones. No volume control for headphones anymore. Status in alsa-driver package in Ubuntu: Invalid Bug description: Plugging in headphones used to generate a pop up to select which audio device to play. This no longer occurs. Only get one output (speakers) in the sound controls when their used to be multiple. When plugging in headphones sound comes out of the speakers and no longer the headphones. ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.11.0-13.19-generic 4.11.12 Uname: Linux 4.11.0-13-generic x86_64 ApportVersion: 2.20.6-0ubuntu5 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: dpepe 1788 F.... pulseaudio CurrentDesktop: GNOME Date: Sat Aug 12 12:32:10 2017 InstallationDate: Installed on 2017-07-25 (17 days ago) InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170723) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_Jack: Black Headphone Out, Left Symptom_PulsePlaybackTest: PulseAudio playback test successful Symptom_Type: Only some of outputs are working Title: [XPS 15 9550, Realtek ALC3266, Black Headphone Out, Left] Playback problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/07/2017 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.2.25 dmi.board.name: 0N7TVV dmi.board.vendor: Dell Inc. dmi.board.version: A01 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.2.25:bd05/07/2017:svnDellInc.:pnXPS159550:pvr:rvnDellInc.:rn0N7TVV:rvrA01:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 15 9550 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1710389/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp