Hi Nick,
Ubuntu 17.04 support is added in HPLIP 3.17.6. The packages which you are
using 3.16.11 which doesn't support ubuntu 17.04. Kindly install HPLIP 3.17.6
or the latest version and try.
Thanks,
Shivani
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https://bugs.launchpad.net/bugs/1697958
Title:
HPLIP cannot detect printers in your network
Status in HPLIP:
New
Status in hplip package in Ubuntu:
New
Bug description:
On a fresh install of Kubuntu 17.04 I cannot add a network printer though the
HPLIP Toolbox. I get an error message that says "HPLIP cannot detect printers
in your network.
This may be due to existing firewall settings blocking the required ports.
When you are in a trusted network environment, you may open the ports for
network services like mdns and slp in the firewall. For detailed steps follow
the link. http://hplipopensource.com/node/374";
However snmpwalk finds the printer perfectly fine
$ snmpwalk -Os -c public -v 1 192.168.1.21 1.3.6.1.4.1.11.2.3.9.1.1.7.0
iso.3.6.1.4.1.11.2.3.9.1.1.7.0 = STRING:
"MFG:Hewlett-Packard;CMD:PJL,PML,PCLXL,URP,PCL,PDF,POSTSCRIPT;MDL:HP LaserJet
200 colorMFP M276nw;CLS:PRINTER;DES:Hewlett-Packard LaserJet 200 colorMFP
M276nw;MEM:MEM=230MB;COMMENT:RES=600x8;LEDMDIS:USB#ff#04#01;CID:HPLJPDLV1;"
Other systems that were upgraded to 17.04 can still access and detect
the printer.
What I expect to happen:
1. Open HPLIP Toolbox
2. Add a network printer
3. Printer is detected
What happened instead
1. Open HPLIP Toolbox
2. Add a network printer
3. No printers found
ProblemType: Bug
DistroRelease: Ubuntu 17.04
Package: hplip-gui 3.16.11+repack0-2
ProcVersionSignature: Ubuntu 4.10.0-22.24-generic 4.10.15
Uname: Linux 4.10.0-22-generic x86_64
ApportVersion: 2.20.4-0ubuntu4.1
Architecture: amd64
CurrentDesktop: KDE
Date: Wed Jun 14 11:23:50 2017
EcryptfsInUse: Yes
InstallationDate: Installed on 2017-06-09 (4 days ago)
InstallationMedia: Kubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
Lpstat:
device for Hewlett-Packard-HP-LaserJet-P1505:
implicitclass:Hewlett-Packard-HP-LaserJet-P1505
device for HP-LaserJet-200-colorMFP-M276nw:
ipp://NPI62B4B3.local:631/ipp/print
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 8087:0aa7 Intel Corp.
Bus 001 Device 002: ID 1bcf:2c87 Sunplus Innovation Technology Inc.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: HP HP Pavilion Notebook
PackageArchitecture: all
Papersize: letter
PpdFiles:
Error: command ['fgrep', '-H', '*NickName',
'/etc/cups/ppd/HP-LaserJet-200-colorMFP-M276nw.ppd',
'/etc/cups/ppd/Hewlett-Packard-HP-LaserJet-P1505.ppd'] failed with exit code 2:
grep: /etc/cups/ppd/HP-LaserJet-200-colorMFP-M276nw.ppd: Permission denied
grep: /etc/cups/ppd/Hewlett-Packard-HP-LaserJet-P1505.ppd: Permission denied
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-22-generic.efi.signed
root=UUID=e56bcb4e-c73e-4581-9f09-4ef3fe063e74 ro quiet splash vt.handoff=7
SourcePackage: hplip
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/07/2017
dmi.bios.vendor: Insyde
dmi.bios.version: F.36
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 8215
dmi.board.vendor: HP
dmi.board.version: 83.15
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnInsyde:bvrF.36:bd04/07/2017:svnHP:pnHPPavilionNotebook:pvrType1ProductConfigId:rvnHP:rn8215:rvr83.15:cvnHP:ct10:cvrChassisVersion:
dmi.product.name: HP Pavilion Notebook
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP
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