** Changed in: gnome-software (Ubuntu)
   Importance: Undecided => Medium

** Changed in: gnome-software (Ubuntu)
       Status: Confirmed => Triaged

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-software in Ubuntu.
https://bugs.launchpad.net/bugs/1694076

Title:
  No error message on firmware update fail

Status in gnome-software package in Ubuntu:
  Triaged

Bug description:
  While on battery, i tried to install bios firmware from Ubuntu
  Software. Clicking "install" in the update tab grayed it out for a
  second, and then restored back to being clickable. I tried it several
  times without any failure notifications, but it was clearly not doing
  anything. Rebooting several times also didn't help.  Finally, in the
  system log, I noticed this error, explaining the issue. This error
  should have been shown to me in UI, without the need to go into the
  logs.

  Log messages:
  May 27 16:52:51 steppenwolf gnome-software-service.desktop[2154]: 
20:52:51:0465 Gs  failed to call gs_plugin_update_app on fwupd: failed to 
prepare for update upower: Cannot install update when not on AC power
  May 27 16:52:51 steppenwolf gnome-software-service.desktop[2154]: 
20:52:51:0465 Gs  not saving error for 
system/*/ubuntu-yakkety-updates-universe/firmware/com.dell.uefi5ffdbc0d.firmware/*:
 failed to prepare for update upower: Cannot install update when not on AC power

  ProblemType: Bug
  DistroRelease: Ubuntu 17.04
  Package: gnome-software 3.22.7-0ubuntu3.17.04.2
  ProcVersionSignature: Ubuntu 4.10.0-21.23-generic 4.10.11
  Uname: Linux 4.10.0-21-generic x86_64
  ApportVersion: 2.20.4-0ubuntu4.1
  Architecture: amd64
  CurrentDesktop: Unity:Unity7
  Date: Sat May 27 17:04:36 2017
  ExecutablePath: /usr/bin/gnome-software
  InstallationDate: Installed on 2017-04-13 (44 days ago)
  InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2)
  ProcEnviron:
   LANGUAGE=en_US
   PATH=(custom, user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: gnome-software
  UpgradeStatus: Upgraded to zesty on 2017-05-08 (19 days ago)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1694076/+subscriptions

-- 
Mailing list: https://launchpad.net/~desktop-packages
Post to     : desktop-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~desktop-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to