*** This bug is a duplicate of bug 1623200 ***
https://bugs.launchpad.net/bugs/1623200
Thank you for taking the time to report this bug and helping to make
Ubuntu better. This particular bug has already been reported and is a
duplicate of bug 1623200, so it is being marked as such. Please look at
the other bug report to see if there is any missing information that you
can provide, or to see if there is a workaround for the bug.
Additionally, any further discussion regarding the bug should occur in
the other report. Feel free to continue to report any other bugs you may
find.
** This bug has been marked a duplicate of bug 1623200
[Precision 5510, Realtek ALC3266, Speaker, Internal] No sound at all. Or
underruns, dropouts, crackling sound
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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1717984
Title:
[Precision 5510, Realtek ALC3266, Black Headphone Out, Left]
Pulseaudio fails to detect card
Status in pulseaudio package in Ubuntu:
New
Bug description:
I can not get audio out. I try the headphone jack, the headphone jack
on my HDMI display, internal speakers, no nothing zip nada.
In Miltimedia > PulseAudio Volume Control > Output Devices, there are
no audio devices. If I Show All Output Devices then a device called
"silence" is listed. I can turn up the volume on that and see the
level jumping around but nothing in my ears. The Configuration tab
says no cards available.
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: pulseaudio 1:8.0-0ubuntu3.3
ProcVersionSignature: Ubuntu 4.4.0-93.116-generic 4.4.79
Uname: Linux 4.4.0-93-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.10
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path',
'/dev/snd/hwC0D2', '/dev/snd/hwC0D0', '/dev/snd/pcmC0D10p',
'/dev/snd/pcmC0D9p', '/dev/snd/pcmC0D8p', '/dev/snd/pcmC0D7p',
'/dev/snd/pcmC0D3p', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p',
'/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CurrentDesktop: XFCE
Date: Mon Sep 18 10:27:49 2017
DistributionChannelDescriptor:
# This is a distribution channel descriptor
# For more information see
http://wiki.ubuntu.com/DistributionChannelDescriptor
canonical-oem-somerville-trusty-amd64-osp1-20150720-0
EcryptfsInUse: Yes
InstallationDate: Installed on 2016-10-14 (339 days ago)
InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary
20150720-04:06
SourcePackage: pulseaudio
Symptom: audio
Symptom_Card: HDA-Intel - HDA Intel PCH
Symptom_Jack: Black Headphone Out, Left
Title: [Precision 5510, Realtek ALC3266, Black Headphone Out, Left]
Pulseaudio fails to detect card
UpgradeStatus: Upgraded to xenial on 2016-10-14 (339 days ago)
dmi.bios.date: 08/08/2016
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.2.13
dmi.board.name: 0N8J4R
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.2.13:bd08/08/2016:svnDellInc.:pnPrecision5510:pvr:rvnDellInc.:rn0N8J4R:rvrA01:cvnDellInc.:ct9:cvr:
dmi.product.name: Precision 5510
dmi.sys.vendor: Dell Inc.
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