Public bug reported: White noise all the time, no matter volume level. I tried disable power save option. It didn't work.
ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.10.0-35.39~16.04.1-generic 4.10.17 Uname: Linux 4.10.0-35-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.10 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: efrain 1971 F.... pulseaudio CurrentDesktop: Unity Date: Thu Sep 28 10:10:31 2017 InstallationDate: Installed on 2017-04-03 (178 days ago) InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 (20170215.2) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Audio Interno - HDA Intel PCH Symptom_Jack: Black Headphone Out, Front Symptom_Type: High background noise, or volume is too low Title: [OptiPlex 7040, Realtek Generic, Black Headphone Out, Front] Background noise or low volume UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/06/2017 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.5.9 dmi.board.name: 0Y7WYT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 3 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.5.9:bd02/06/2017:svnDellInc.:pnOptiPlex7040:pvr:rvnDellInc.:rn0Y7WYT:rvrA00:cvnDellInc.:ct3:cvr: dmi.product.name: OptiPlex 7040 dmi.sys.vendor: Dell Inc. mtime.conffile..etc.modprobe.d.alsa-base.conf: 2017-09-28T10:04:33.733342 ** Affects: alsa-driver (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug xenial -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1720169 Title: [OptiPlex 7040, Realtek Generic, Black Headphone Out, Front] Background noise or low volume Status in alsa-driver package in Ubuntu: New Bug description: White noise all the time, no matter volume level. I tried disable power save option. It didn't work. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.10.0-35.39~16.04.1-generic 4.10.17 Uname: Linux 4.10.0-35-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.10 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: efrain 1971 F.... pulseaudio CurrentDesktop: Unity Date: Thu Sep 28 10:10:31 2017 InstallationDate: Installed on 2017-04-03 (178 days ago) InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 (20170215.2) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Audio Interno - HDA Intel PCH Symptom_Jack: Black Headphone Out, Front Symptom_Type: High background noise, or volume is too low Title: [OptiPlex 7040, Realtek Generic, Black Headphone Out, Front] Background noise or low volume UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/06/2017 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.5.9 dmi.board.name: 0Y7WYT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 3 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.5.9:bd02/06/2017:svnDellInc.:pnOptiPlex7040:pvr:rvnDellInc.:rn0Y7WYT:rvrA00:cvnDellInc.:ct3:cvr: dmi.product.name: OptiPlex 7040 dmi.sys.vendor: Dell Inc. mtime.conffile..etc.modprobe.d.alsa-base.conf: 2017-09-28T10:04:33.733342 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1720169/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp