Public bug reported:
1) Description: Ubuntu Artful Aardvark (development branch)
Release: 17.10
2) ubuntu-settings:
Installed: 17.10.17
Candidate: 17.10.17
3) The printer configuration goes fine and I can print
4) Printer settings stuck on loading drivers database and finally no drivers
list available. Only 'cancel' button active.
Note: I'm trying to configure a Brother HL-2030 connected to Network
through a FritzBox 7940 router. The printer works fine both on Fedora
and macOS X systems. I opened 'System Settings', then select 'Devices' >
'Printers' > 'Add a Printer'. I entered the router address and the
window shows me correctly a 'JetDirect-Printer' on 192.168.178.1. I
selected the printer and pressed the 'Add' button, a window 'Select
Printer Driver' appears and stuck with 'Loading drivers database...'.
After about 2 minutes, stopped loading and remains blank. No drivers
selection is available and I can only push the 'Cancel' button.
** Affects: ubuntu-settings (Ubuntu)
Importance: Undecided
Status: New
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https://bugs.launchpad.net/bugs/1721704
Title:
Printer settings stuck on loading drivers database
Status in ubuntu-settings package in Ubuntu:
New
Bug description:
1) Description: Ubuntu Artful Aardvark (development branch)
Release: 17.10
2) ubuntu-settings:
Installed: 17.10.17
Candidate: 17.10.17
3) The printer configuration goes fine and I can print
4) Printer settings stuck on loading drivers database and finally no drivers
list available. Only 'cancel' button active.
Note: I'm trying to configure a Brother HL-2030 connected to Network
through a FritzBox 7940 router. The printer works fine both on Fedora
and macOS X systems. I opened 'System Settings', then select 'Devices'
> 'Printers' > 'Add a Printer'. I entered the router address and the
window shows me correctly a 'JetDirect-Printer' on 192.168.178.1. I
selected the printer and pressed the 'Add' button, a window 'Select
Printer Driver' appears and stuck with 'Loading drivers database...'.
After about 2 minutes, stopped loading and remains blank. No drivers
selection is available and I can only push the 'Cancel' button.
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/ubuntu-settings/+bug/1721704/+subscriptions
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