could you do - which evince - ldd -r `which evince` and copy the logs to the bug?
** Changed in: evince (Ubuntu) Importance: Undecided => High ** Changed in: evince (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to evince in Ubuntu. https://bugs.launchpad.net/bugs/1720551 Title: Evince show this text when I try to open a PDF: Failed to load backend for 'application/pdf': libtiff.so.5 Status in evince package in Ubuntu: Incomplete Bug description: Recently I notice I can't open any PDF. I've tried with Okular, Evince and Quick PDF View. All of them mark an error as I try to open any PDF. Evince show this text when I try to open a PDF: Failed to load backend for 'application/pdf': libtiff.so.5 I'm using Ubuntu 16.04 LTS in 32 bits I've already checked that libtiff5 is installed. f: /usr/lib/i386-linux-gnu/libtiff.so.5 Drwxr-xr-x root root / drwxr-xr-x root root usr drwxr-xr-x root root lib drwxr-xr-x root root i386-linux-gnu srwxrw-r-T 138742031 1300990212 libtiff.so.5 ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: evince 3.18.2-1ubuntu4.1 ProcVersionSignature: Ubuntu 4.4.0-96.119-generic 4.4.83 Uname: Linux 4.4.0-96-generic i686 ApportVersion: 2.20.1-0ubuntu2.10 Architecture: i386 CurrentDesktop: Unity Date: Sat Sep 30 10:26:10 2017 InstallationDate: Installed on 2015-05-26 (857 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release i386 (20150422) ProcEnviron: LANGUAGE=es_MX:es PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=es_MX.UTF-8 SHELL=/bin/bash SourcePackage: evince UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/evince/+bug/1720551/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp