apport information
** Tags added: apport-collected wayland-session
** Description changed:
I'm trying to install from the daily Artful desktop image (20170612).
After boot, the gnome session hangs at startup, while the "zoom"
animation is being shown.
I have an intel card:
00:02.0 VGA compatible controller: Intel Corporation Xeon E3-1200 v2/3rd Gen
Core processor Graphics Controller (rev 09) (prog-if 00 [VGA controller])
Subsystem: Gigabyte Technology Co., Ltd Xeon E3-1200 v2/3rd Gen Core
processor Graphics Controller
Flags: bus master, fast devsel, latency 0, IRQ 29
Memory at f7800000 (64-bit, non-prefetchable) [size=4M]
Memory at e0000000 (64-bit, prefetchable) [size=256M]
I/O ports at f000 [size=64]
[virtual] Expansion ROM at 000c0000 [disabled] [size=128K]
Capabilities: [90] MSI: Enable+ Count=1/1 Maskable- 64bit-
Capabilities: [d0] Power Management version 2
Capabilities: [a4] PCI Advanced Features
Kernel driver in use: i915
Kernel modules: i915
I'm not sure how to debug this further, but I had similar issues with the
installer from Zesty as well (see
https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/1681846)
With Artful, at least it gets past the splash screen but then it hangs.
Note that the system is currently running Yakkety with no issue.
+ ---
+ ApportVersion: 2.20.7-0ubuntu2
+ Architecture: amd64
+ CurrentDesktop: GNOME
+ DistroRelease: Ubuntu 17.10
+ InstallationDate: Installed on 2017-07-30 (71 days ago)
+ InstallationMedia: Ubuntu-Server 17.10 "Artful Aardvark" - Alpha amd64
(20170730)
+ NonfreeKernelModules: zfs zunicode zcommon znvpair zavl
+ Package: linux
+ PackageArchitecture: amd64
+ ProcVersionSignature: Ubuntu 4.8.0-59.64-generic 4.8.17
+ Tags: artful wayland-session
+ Uname: Linux 4.8.0-59-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip libvirt lpadmin lxd plugdev sambashare sudo
+ _MarkForUpload: True
** Attachment added: "Dependencies.txt"
https://bugs.launchpad.net/bugs/1697450/+attachment/4966434/+files/Dependencies.txt
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1697450
Title:
Gnome Shell hangs at startup
Status in gdm3 package in Ubuntu:
Incomplete
Status in gnome-shell package in Ubuntu:
Incomplete
Status in linux package in Ubuntu:
Confirmed
Bug description:
I'm trying to install from the daily Artful desktop image (20170612).
After boot, the gnome session hangs at startup, while the "zoom"
animation is being shown.
I have an intel card:
00:02.0 VGA compatible controller: Intel Corporation Xeon E3-1200 v2/3rd Gen
Core processor Graphics Controller (rev 09) (prog-if 00 [VGA controller])
Subsystem: Gigabyte Technology Co., Ltd Xeon E3-1200 v2/3rd Gen Core
processor Graphics Controller
Flags: bus master, fast devsel, latency 0, IRQ 29
Memory at f7800000 (64-bit, non-prefetchable) [size=4M]
Memory at e0000000 (64-bit, prefetchable) [size=256M]
I/O ports at f000 [size=64]
[virtual] Expansion ROM at 000c0000 [disabled] [size=128K]
Capabilities: [90] MSI: Enable+ Count=1/1 Maskable- 64bit-
Capabilities: [d0] Power Management version 2
Capabilities: [a4] PCI Advanced Features
Kernel driver in use: i915
Kernel modules: i915
I'm not sure how to debug this further, but I had similar issues with the
installer from Zesty as well (see
https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/1681846)
With Artful, at least it gets past the splash screen but then it hangs.
Note that the system is currently running Yakkety with no issue.
---
ApportVersion: 2.20.7-0ubuntu2
Architecture: amd64
CurrentDesktop: GNOME
DistroRelease: Ubuntu 17.10
InstallationDate: Installed on 2017-07-30 (71 days ago)
InstallationMedia: Ubuntu-Server 17.10 "Artful Aardvark" - Alpha amd64
(20170730)
NonfreeKernelModules: zfs zunicode zcommon znvpair zavl
Package: linux
PackageArchitecture: amd64
ProcVersionSignature: Ubuntu 4.8.0-59.64-generic 4.8.17
Tags: artful wayland-session
Uname: Linux 4.8.0-59-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip libvirt lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
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