Public bug reported:
The sound is barely heard in Ubuntu 16.0 from the green front headphone
jack. In a dual boot setup with Windows, on Windows, the sound is
perfect. Standard solutions found across forums on the Internet do not
seem to help.
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.10.0-37.41~16.04.1-generic 4.10.17
Uname: Linux 4.10.0-37-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
ApportVersion: 2.20.1-0ubuntu2.10
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: aserov 1843 F.... pulseaudio
/dev/snd/controlC1: aserov 1843 F.... pulseaudio
CurrentDesktop: GNOME
Date: Thu Oct 12 17:04:24 2017
InstallationDate: Installed on 2017-09-29 (12 days ago)
InstallationMedia: Ubuntu-GNOME 16.04.3 LTS "Xenial Xerus" - Release amd64
(20170801)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Green Headphone Out, Front
Symptom_Type: High background noise, or volume is too low
Title: [Alienware Area-51 R2, Creative CA0132, Green Headphone Out, Front]
Background noise or low volume
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/11/2016
dmi.bios.vendor: Alienware
dmi.bios.version: A10
dmi.board.name: 09G12C
dmi.board.vendor: Alienware
dmi.board.version: A00
dmi.chassis.type: 3
dmi.chassis.vendor: Alienware
dmi.modalias:
dmi:bvnAlienware:bvrA10:bd10/11/2016:svnAlienware:pnAlienwareArea-51R2:pvr:rvnAlienware:rn09G12C:rvrA00:cvnAlienware:ct3:cvr:
dmi.product.name: Alienware Area-51 R2
dmi.sys.vendor: Alienware
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug xenial
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https://bugs.launchpad.net/bugs/1723150
Title:
[Alienware Area-51 R2, Creative CA0132, Green Headphone Out, Front]
Very low front headphones volume
Status in alsa-driver package in Ubuntu:
New
Bug description:
The sound is barely heard in Ubuntu 16.0 from the green front
headphone jack. In a dual boot setup with Windows, on Windows, the
sound is perfect. Standard solutions found across forums on the
Internet do not seem to help.
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.10.0-37.41~16.04.1-generic 4.10.17
Uname: Linux 4.10.0-37-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
ApportVersion: 2.20.1-0ubuntu2.10
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: aserov 1843 F.... pulseaudio
/dev/snd/controlC1: aserov 1843 F.... pulseaudio
CurrentDesktop: GNOME
Date: Thu Oct 12 17:04:24 2017
InstallationDate: Installed on 2017-09-29 (12 days ago)
InstallationMedia: Ubuntu-GNOME 16.04.3 LTS "Xenial Xerus" - Release amd64
(20170801)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Green Headphone Out, Front
Symptom_Type: High background noise, or volume is too low
Title: [Alienware Area-51 R2, Creative CA0132, Green Headphone Out, Front]
Background noise or low volume
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/11/2016
dmi.bios.vendor: Alienware
dmi.bios.version: A10
dmi.board.name: 09G12C
dmi.board.vendor: Alienware
dmi.board.version: A00
dmi.chassis.type: 3
dmi.chassis.vendor: Alienware
dmi.modalias:
dmi:bvnAlienware:bvrA10:bd10/11/2016:svnAlienware:pnAlienwareArea-51R2:pvr:rvnAlienware:rn09G12C:rvrA00:cvnAlienware:ct3:cvr:
dmi.product.name: Alienware Area-51 R2
dmi.sys.vendor: Alienware
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