Public bug reported:

Every so many seconds / minutes the Wireless headset Logitech G930
simply drops connection. It always reconnects but when doing a
recording, a meeting, listening to music or a movie it simply drops the
connection for 1 to 3 second. This happens several times an hour. If it
helps, it was not happening in 17.04 (Never happened in more than 200+
hours of using the headset).

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: pulseaudio 1:10.0-2ubuntu3
ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4
Uname: Linux 4.13.0-16-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
ApportVersion: 2.20.7-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  cyrex      1288 F.... pulseaudio
 /dev/snd/controlC2:  cyrex      1288 F.... pulseaudio
 /dev/snd/controlC0:  cyrex      1288 F.... pulseaudio
Date: Sat Oct 21 17:55:42 2017
InstallationDate: Installed on 2017-10-19 (2 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
PulseList:
 Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not 
accessible: Permission denied
 No PulseAudio daemon running, or not running as session daemon.
SourcePackage: pulseaudio
Symptom: audio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/30/2017
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 3504
dmi.board.asset.tag: Default string
dmi.board.name: MAXIMUS VIII HERO ALPHA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr3504:bd06/30/2017:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnMAXIMUSVIIIHEROALPHA:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

** Affects: pulseaudio (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug artful

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1725863

Title:
  Logitech G930 Fails in 17.10 (But not in 17.04)

Status in pulseaudio package in Ubuntu:
  New

Bug description:
  Every so many seconds / minutes the Wireless headset Logitech G930
  simply drops connection. It always reconnects but when doing a
  recording, a meeting, listening to music or a movie it simply drops
  the connection for 1 to 3 second. This happens several times an hour.
  If it helps, it was not happening in 17.04 (Never happened in more
  than 200+ hours of using the headset).

  ProblemType: Bug
  DistroRelease: Ubuntu 17.10
  Package: pulseaudio 1:10.0-2ubuntu3
  ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4
  Uname: Linux 4.13.0-16-generic x86_64
  NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
  ApportVersion: 2.20.7-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  cyrex      1288 F.... pulseaudio
   /dev/snd/controlC2:  cyrex      1288 F.... pulseaudio
   /dev/snd/controlC0:  cyrex      1288 F.... pulseaudio
  Date: Sat Oct 21 17:55:42 2017
  InstallationDate: Installed on 2017-10-19 (2 days ago)
  InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not 
accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  SourcePackage: pulseaudio
  Symptom: audio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/30/2017
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 3504
  dmi.board.asset.tag: Default string
  dmi.board.name: MAXIMUS VIII HERO ALPHA
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Default string
  dmi.chassis.type: 3
  dmi.chassis.vendor: Default string
  dmi.chassis.version: Default string
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr3504:bd06/30/2017:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnMAXIMUSVIIIHEROALPHA:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1725863/+subscriptions

-- 
Mailing list: https://launchpad.net/~desktop-packages
Post to     : [email protected]
Unsubscribe : https://launchpad.net/~desktop-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to