Hi Daniel,
After downgrading apport to the version you specified, I was able to submit a new bug 1727603 : https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1727603 I was notified that this report contains private information and it was automatically selected as private. I changed the visibility to public after going through the .txt files. Please let me know if I should change the bug visibility back to private. Thanks On Thu, Oct 26, 2017 at 2:22 PM, Daniel van Vugt < daniel.van.v...@canonical.com> wrote: > Please try this: > > https://wiki.ubuntu.com/Apport#Why_is_apport_disabled_by_default.3F > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1725932 > > Title: > gnome-shell freezes randomly > > Status in gnome-shell package in Ubuntu: > Incomplete > > Bug description: > +++UBUNTU RELEASE+++ > > Description: Ubuntu 17.10 > Release: 17.10 > > +++PACKAGE VERSION+++ > > gnome-shell: > Installed: 3.26.1-0ubuntu5 > Candidate: 3.26.1-0ubuntu5 > Version table: > *** 3.26.1-0ubuntu5 500 > 500 http://archive.ubuntu.com/ubuntu artful-proposed/main amd64 > Packages > 100 /var/lib/dpkg/status > 3.26.1-0ubuntu4 500 > 500 http://archive.ubuntu.com/ubuntu artful/main amd64 Packages > > First found this bug when I copied some files into /opt/ via root > access nautilus. After clicking on another window, Ubuntu froze. > > This happened again and possibly recreated by performing root > operations and navigating around gnome. > > Here is something I found interesting in the /var/log/syslog: > > Oct 22 19:03:14 hiruna-ubuntu-XPS kernel: [ 9031.695578] traps: gnome- > shell[1813] general protection ip:7f91e14a6de2 sp:7ffd8ed31070 error:0 > in libgobject-2.0.so.0.5400.1[7f91e1471000+52000] > > This ^ was about the time when it froze the laptop. > > Also it should be noted that this keeps repeating over and over: > > Oct 22 19:03:13 hiruna-ubuntu-XPS gnome-shell[1813]: WARNING: > addSignalMethods is replacing existing [0x564478e7a990 > Gjs_ShowAppsIcon.dash-item-container] connect method > Oct 22 19:03:13 hiruna-ubuntu-XPS gnome-shell[1813]: WARNING: > addSignalMethods is replacing existing [0x564478e7a990 > Gjs_ShowAppsIcon.dash-item-container] disconnect method > Oct 22 19:03:13 hiruna-ubuntu-XPS gnome-shell[1813]: WARNING: > addSignalMethods is replacing existing [0x564478e7a990 > Gjs_ShowAppsIcon.dash-item-container] emit method > Oct 22 19:03:13 hiruna-ubuntu-XPS gnome-shell[1813]: unable to create > file '/run/user/1000/dconf/user': Permission denied. dconf will not work > properly. > Oct 22 19:03:14 hiruna-ubuntu-XPS gnome-shell[1813]: message repeated 60 > times: [ unable to create file '/run/user/1000/dconf/user': Permission > denied. dconf will not work properly.] > Oct 22 19:03:14 hiruna-ubuntu-XPS gnome-shell[1813]: > [AppIndicatorSupport-DEBUG] Reload detected, destroying old watchdog > Oct 22 19:03:14 hiruna-ubuntu-XPS gnome-shell[1813]: unable to create > file '/run/user/1000/dconf/user': Permission denied. dconf will not work > properly. > Oct 22 19:03:14 hiruna-ubuntu-XPS gnome-shell[1813]: message repeated > 568 times: [ unable to create file '/run/user/1000/dconf/user': Permission > denied. dconf will not work properly.] > Oct 22 19:03:14 hiruna-ubuntu-XPS gnome-session[1763]: > gnome-session-binary[1763]: dconf-CRITICAL: unable to create file > '/run/user/1000/dconf/user': Permission denied. dconf will not work > properly. > Oct 22 19:03:14 hiruna-ubuntu-XPS gnome-session-binary[1763]: > dconf-CRITICAL: unable to create file '/run/user/1000/dconf/user': > Permission denied. dconf will not work properly. > Oct 22 19:03:14 hiruna-ubuntu-XPS gnome-shell[1813]: unable to create > file '/run/user/1000/dconf/user': Permission denied. dconf will not work > properly. > Oct 22 19:03:14 hiruna-ubuntu-XPS gnome-shell[1813]: message repeated 30 > times: [ unable to create file '/run/user/1000/dconf/user': Permission > denied. dconf will not work properly.] > Oct 22 19:03:14 hiruna-ubuntu-XPS gnome-shell[1813]: unable to create > file '/run/user/1000/dconf/user': Too many open files. dconf will not work > properly. > > > I will attach a syslog below. > > ProblemType: Bug > DistroRelease: Ubuntu 17.10 > Package: gnome-shell 3.26.1-0ubuntu5 > ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4 > Uname: Linux 4.13.0-16-generic x86_64 > ApportVersion: 2.20.7-0ubuntu3 > Architecture: amd64 > CurrentDesktop: ubuntu:GNOME > Date: Sun Oct 22 19:18:47 2017 > DisplayManager: gdm3 > InstallationDate: Installed on 2017-05-24 (151 days ago) > InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412) > SourcePackage: gnome-shell > UpgradeStatus: Upgraded to artful on 2017-10-19 (2 days ago) > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+ > bug/1725932/+subscriptions > -- [image: photo] *Hiruna Wijesinghe* SBCS - La Trobe University hiruna.kawi...@gmail.com <http://us.linkedin.com/in/hirunawijesinghe> <http://github.com/hiruna> <http://instagram.com/_hwphotography> -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1725932 Title: gnome-shell freezes randomly Status in gnome-shell package in Ubuntu: Incomplete Bug description: +++UBUNTU RELEASE+++ Description: Ubuntu 17.10 Release: 17.10 +++PACKAGE VERSION+++ gnome-shell: Installed: 3.26.1-0ubuntu5 Candidate: 3.26.1-0ubuntu5 Version table: *** 3.26.1-0ubuntu5 500 500 http://archive.ubuntu.com/ubuntu artful-proposed/main amd64 Packages 100 /var/lib/dpkg/status 3.26.1-0ubuntu4 500 500 http://archive.ubuntu.com/ubuntu artful/main amd64 Packages First found this bug when I copied some files into /opt/ via root access nautilus. After clicking on another window, Ubuntu froze. This happened again and possibly recreated by performing root operations and navigating around gnome. Here is something I found interesting in the /var/log/syslog: Oct 22 19:03:14 hiruna-ubuntu-XPS kernel: [ 9031.695578] traps: gnome- shell[1813] general protection ip:7f91e14a6de2 sp:7ffd8ed31070 error:0 in libgobject-2.0.so.0.5400.1[7f91e1471000+52000] This ^ was about the time when it froze the laptop. Also it should be noted that this keeps repeating over and over: Oct 22 19:03:13 hiruna-ubuntu-XPS gnome-shell[1813]: WARNING: addSignalMethods is replacing existing [0x564478e7a990 Gjs_ShowAppsIcon.dash-item-container] connect method Oct 22 19:03:13 hiruna-ubuntu-XPS gnome-shell[1813]: WARNING: addSignalMethods is replacing existing [0x564478e7a990 Gjs_ShowAppsIcon.dash-item-container] disconnect method Oct 22 19:03:13 hiruna-ubuntu-XPS gnome-shell[1813]: WARNING: addSignalMethods is replacing existing [0x564478e7a990 Gjs_ShowAppsIcon.dash-item-container] emit method Oct 22 19:03:13 hiruna-ubuntu-XPS gnome-shell[1813]: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly. Oct 22 19:03:14 hiruna-ubuntu-XPS gnome-shell[1813]: message repeated 60 times: [ unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.] Oct 22 19:03:14 hiruna-ubuntu-XPS gnome-shell[1813]: [AppIndicatorSupport-DEBUG] Reload detected, destroying old watchdog Oct 22 19:03:14 hiruna-ubuntu-XPS gnome-shell[1813]: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly. Oct 22 19:03:14 hiruna-ubuntu-XPS gnome-shell[1813]: message repeated 568 times: [ unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.] Oct 22 19:03:14 hiruna-ubuntu-XPS gnome-session[1763]: gnome-session-binary[1763]: dconf-CRITICAL: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly. Oct 22 19:03:14 hiruna-ubuntu-XPS gnome-session-binary[1763]: dconf-CRITICAL: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly. Oct 22 19:03:14 hiruna-ubuntu-XPS gnome-shell[1813]: unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly. Oct 22 19:03:14 hiruna-ubuntu-XPS gnome-shell[1813]: message repeated 30 times: [ unable to create file '/run/user/1000/dconf/user': Permission denied. dconf will not work properly.] Oct 22 19:03:14 hiruna-ubuntu-XPS gnome-shell[1813]: unable to create file '/run/user/1000/dconf/user': Too many open files. dconf will not work properly. I will attach a syslog below. ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: gnome-shell 3.26.1-0ubuntu5 ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4 Uname: Linux 4.13.0-16-generic x86_64 ApportVersion: 2.20.7-0ubuntu3 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Sun Oct 22 19:18:47 2017 DisplayManager: gdm3 InstallationDate: Installed on 2017-05-24 (151 days ago) InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412) SourcePackage: gnome-shell UpgradeStatus: Upgraded to artful on 2017-10-19 (2 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1725932/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
