Public bug reported:

cant get the microphone to work at all.  mic works fine in my phone and
other computers - not in here.  mic is on my headphones - 3 way mini
jack

Alsamixer reports no capture device

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4
Uname: Linux 4.13.0-16-generic x86_64
ApportVersion: 2.20.7-0ubuntu3.1
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  neil       1212 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Fri Oct 27 23:16:15 2017
InstallationDate: Installed on 2017-10-21 (6 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  gdm         855 F.... pulseaudio
                      neil       1212 F.... pulseaudio
Symptom_Jack: Black Headphone Out, Rear
Symptom_Type: No microphone at all
Title: [PC-2170, Realtek ALC255, Black Headphone Out, Rear] No microphone at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/20/2017
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F4
dmi.board.asset.tag: Default string
dmi.board.name: MFLP7AP-00
dmi.board.vendor: GIGABYTE
dmi.board.version: 1.x
dmi.chassis.asset.tag: 7430791-001
dmi.chassis.type: 9
dmi.chassis.vendor: NOVATECH LTD
dmi.chassis.version: V1.0
dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrF4:bd02/20/2017:svnNOVATECHLTD:pnPC-2170:pvrV1.0:rvnGIGABYTE:rnMFLP7AP-00:rvr1.x:cvnNOVATECHLTD:ct9:cvrV1.0:
dmi.product.family: AMI PLATFORM
dmi.product.name: PC-2170
dmi.product.version: V1.0
dmi.sys.vendor: NOVATECH LTD

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug artful wayland-session

** Description changed:

  cant get the microphone to work at all.  mic works fine in my phone and
  other computers - not in here.  mic is on my headphones - 3 way mini
  jack
  
  Alsamixer reports no capture device
  
  ProblemType: Bug
  DistroRelease: Ubuntu 17.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4
  Uname: Linux 4.13.0-16-generic x86_64
  ApportVersion: 2.20.7-0ubuntu3.1
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  neil       1212 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  neil       1212 F.... pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Fri Oct 27 23:16:15 2017
  InstallationDate: Installed on 2017-10-21 (6 days ago)
  InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  gdm         855 F.... pulseaudio
-                       neil       1212 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  gdm         855 F.... pulseaudio
+                       neil       1212 F.... pulseaudio
  Symptom_Jack: Black Headphone Out, Rear
- Symptom_Type: No sound at all
- Title: [PC-2170, Realtek ALC255, Black Headphone Out, Rear] No sound at all
+ Symptom_Type: No microphone at all
+ Title: [PC-2170, Realtek ALC255, Black Headphone Out, Rear] No microphone at 
all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/20/2017
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: F4
  dmi.board.asset.tag: Default string
  dmi.board.name: MFLP7AP-00
  dmi.board.vendor: GIGABYTE
  dmi.board.version: 1.x
  dmi.chassis.asset.tag: 7430791-001
  dmi.chassis.type: 9
  dmi.chassis.vendor: NOVATECH LTD
  dmi.chassis.version: V1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrF4:bd02/20/2017:svnNOVATECHLTD:pnPC-2170:pvrV1.0:rvnGIGABYTE:rnMFLP7AP-00:rvr1.x:cvnNOVATECHLTD:ct9:cvrV1.0:
  dmi.product.family: AMI PLATFORM
  dmi.product.name: PC-2170
  dmi.product.version: V1.0
  dmi.sys.vendor: NOVATECH LTD

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1728165

Title:
  [PC-2170, Realtek ALC255, No microphone at all

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  cant get the microphone to work at all.  mic works fine in my phone
  and other computers - not in here.  mic is on my headphones - 3 way
  mini jack

  Alsamixer reports no capture device

  ProblemType: Bug
  DistroRelease: Ubuntu 17.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4
  Uname: Linux 4.13.0-16-generic x86_64
  ApportVersion: 2.20.7-0ubuntu3.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  neil       1212 F.... pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Fri Oct 27 23:16:15 2017
  InstallationDate: Installed on 2017-10-21 (6 days ago)
  InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  gdm         855 F.... pulseaudio
                        neil       1212 F.... pulseaudio
  Symptom_Jack: Black Headphone Out, Rear
  Symptom_Type: No microphone at all
  Title: [PC-2170, Realtek ALC255, Black Headphone Out, Rear] No microphone at 
all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/20/2017
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: F4
  dmi.board.asset.tag: Default string
  dmi.board.name: MFLP7AP-00
  dmi.board.vendor: GIGABYTE
  dmi.board.version: 1.x
  dmi.chassis.asset.tag: 7430791-001
  dmi.chassis.type: 9
  dmi.chassis.vendor: NOVATECH LTD
  dmi.chassis.version: V1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrF4:bd02/20/2017:svnNOVATECHLTD:pnPC-2170:pvrV1.0:rvnGIGABYTE:rnMFLP7AP-00:rvr1.x:cvnNOVATECHLTD:ct9:cvrV1.0:
  dmi.product.family: AMI PLATFORM
  dmi.product.name: PC-2170
  dmi.product.version: V1.0
  dmi.sys.vendor: NOVATECH LTD

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