** Description changed: I have a fresh installation of Ubuntu 16.04 on a Dell Latitude 5289 Ultrabook that has a single 3.5mm jack for both input and output. This installation is in a dual-boot situation with Windows 10. This device has UEFI secure boot enabled. The combo jack works perfectly in Windows 10, however, when I plug in a headset or headphone of any kind, it does not register that anything has been plugged in. The laptop is connected to a Dell dock via USB-C, so there is also USB Audio (Output only) available on the dock, but that also does not work. It worked for one session yesterday on my dock at work, however it does not work at my dock that I have at home. The internal speakers and the microphone built into the lid work fine. The Combo jack also does not work disconnected from the dock. I have installed gnome and gnome-shell, but it does not work in either gnome or unity (I continue to use lightdm so that I can switch back and forth). Neither Unity nor Gnome bring up any kind of "What Did You Plug In" dialog. alsamixer does not have a headphone option as expected pavucontrol does not allow me to select "Headphones" under the Built-in Audio Analog Stereo Port I have attempted to tweak settings in hdajackretask to no success I have attempted to add: options snd_hda_intel model=dell-headset-multi(dell-headset-dock, generic, auto, headset-mic, etc) to no success + I have also tried updating my kernel to 4.13.10, to no success. + Outputs: ------------------------------------------ uname -sr Linux 4.10.0-37-generic ------------------------------------------ aplay -l **** List of PLAYBACK Hardware Devices **** card 0: PCH [HDA Intel PCH], device 0: ALC3253 Analog [ALC3253 Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2] Subdevices: 1/1 Subdevice #0: subdevice #0 card 1: Audio [USB Audio], device 0: USB Audio [USB Audio] Subdevices: 1/1 Subdevice #0: subdevice #0 card 1: Audio [USB Audio], device 1: USB Audio [USB Audio #1] Subdevices: 1/1 Subdevice #0: subdevice #0 -------------------------------------------- cat /proc/asound/car*/co* | grep Codec Codec: Realtek ALC3253 Codec: Intel Kabylake HDMI
** Description changed: I have a fresh installation of Ubuntu 16.04 on a Dell Latitude 5289 Ultrabook that has a single 3.5mm jack for both input and output. This installation is in a dual-boot situation with Windows 10. This device has UEFI secure boot enabled. The combo jack works perfectly in Windows 10, however, when I plug in a headset or headphone of any kind, it does not register that anything has been plugged in. The laptop is connected to a Dell dock via USB-C, so there is also USB Audio (Output only) available on the dock, but that also does not work. It worked for one session yesterday on my dock at work, however it does not work at my dock that I have at home. The internal speakers and the microphone built into the lid work fine. The Combo jack also does not work disconnected from the dock. I have installed gnome and gnome-shell, but it does not work in either gnome or unity (I continue to use lightdm so that I can switch back and forth). Neither Unity nor Gnome bring up any kind of "What Did You Plug In" dialog. alsamixer does not have a headphone option as expected pavucontrol does not allow me to select "Headphones" under the Built-in Audio Analog Stereo Port I have attempted to tweak settings in hdajackretask to no success I have attempted to add: options snd_hda_intel model=dell-headset-multi(dell-headset-dock, generic, auto, headset-mic, etc) to no success I have also tried updating my kernel to 4.13.10, to no success. + I also tried 17.10 to no success. + Outputs: ------------------------------------------ uname -sr Linux 4.10.0-37-generic ------------------------------------------ aplay -l **** List of PLAYBACK Hardware Devices **** card 0: PCH [HDA Intel PCH], device 0: ALC3253 Analog [ALC3253 Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2] Subdevices: 1/1 Subdevice #0: subdevice #0 card 1: Audio [USB Audio], device 0: USB Audio [USB Audio] Subdevices: 1/1 Subdevice #0: subdevice #0 card 1: Audio [USB Audio], device 1: USB Audio [USB Audio #1] Subdevices: 1/1 Subdevice #0: subdevice #0 -------------------------------------------- cat /proc/asound/car*/co* | grep Codec Codec: Realtek ALC3253 Codec: Intel Kabylake HDMI -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1728093 Title: [16.04, ALC3253] Dell Latitude 5289 Combo Jack Does Not Recognize Devices Status in alsa-driver package in Ubuntu: New Bug description: I have a fresh installation of Ubuntu 16.04 on a Dell Latitude 5289 Ultrabook that has a single 3.5mm jack for both input and output. This installation is in a dual-boot situation with Windows 10. This device has UEFI secure boot enabled. The combo jack works perfectly in Windows 10, however, when I plug in a headset or headphone of any kind, it does not register that anything has been plugged in. The laptop is connected to a Dell dock via USB-C, so there is also USB Audio (Output only) available on the dock, but that also does not work. It worked for one session yesterday on my dock at work, however it does not work at my dock that I have at home. The internal speakers and the microphone built into the lid work fine. The Combo jack also does not work disconnected from the dock. I have installed gnome and gnome-shell, but it does not work in either gnome or unity (I continue to use lightdm so that I can switch back and forth). Neither Unity nor Gnome bring up any kind of "What Did You Plug In" dialog. alsamixer does not have a headphone option as expected pavucontrol does not allow me to select "Headphones" under the Built- in Audio Analog Stereo Port I have attempted to tweak settings in hdajackretask to no success I have attempted to add: options snd_hda_intel model=dell-headset-multi(dell-headset-dock, generic, auto, headset-mic, etc) to no success I have also tried updating my kernel to 4.13.10, to no success. I also tried 17.10 to no success. Outputs: ------------------------------------------ uname -sr Linux 4.10.0-37-generic ------------------------------------------ aplay -l **** List of PLAYBACK Hardware Devices **** card 0: PCH [HDA Intel PCH], device 0: ALC3253 Analog [ALC3253 Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2] Subdevices: 1/1 Subdevice #0: subdevice #0 card 1: Audio [USB Audio], device 0: USB Audio [USB Audio] Subdevices: 1/1 Subdevice #0: subdevice #0 card 1: Audio [USB Audio], device 1: USB Audio [USB Audio #1] Subdevices: 1/1 Subdevice #0: subdevice #0 -------------------------------------------- cat /proc/asound/car*/co* | grep Codec Codec: Realtek ALC3253 Codec: Intel Kabylake HDMI To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1728093/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
