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** Changed in: gnome-shell (Ubuntu) Importance: Undecided => High -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1729028 Title: gnome-shell crashes after period of inactivity Status in gnome-shell package in Ubuntu: Confirmed Bug description: Gnome shell crashes reliably and only after a period of inactivity (15+ minutes). I have not seen it crash while using the desktop - even for hours at a time. I suspect it has something to do with locking the screen or turning off the monitor. However even after attempting to disable both lockscreen and blank screen it still happens. After a crash dmesg shows [ 3726.608957] gnome-shell[2666]: segfault at 38 ip 00007fc6a7330c30 sp 00007fff0d12fe78 error 4 in libmutter-1.so.0.0.0[7fc6a72de000+141000] When the crash happens it goes back to the login screen. Logging in works fine. It happens pretty reliably but will sometimes successfully lock and blank the screen. I would say it happens 90% of the time I leave the computer alone for awhile. ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: gnome-shell 3.26.1-0ubuntu5 ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4 Uname: Linux 4.13.0-16-generic x86_64 ApportVersion: 2.20.7-0ubuntu3.1 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Tue Oct 31 11:34:11 2017 DisplayManager: gdm3 GsettingsChanges: b'org.gnome.shell' b'favorite-apps' b"['org.gnome.Nautilus.desktop', 'google-chrome.desktop', 'firefox.desktop', 'code.desktop', 'org.gnome.Terminal.desktop', 'libreoffice-writer.desktop', 'libreoffice-calc.desktop', 'libreoffice-impress.desktop', 'org.gnome.Software.desktop', 'gnome-control-center.desktop']" b'org.gnome.desktop.interface' b'gtk-im-module' b"'gtk-im-context-simple'" b'org.gnome.desktop.interface' b'clock-format' b"'12h'" b'org.gnome.desktop.interface' b'text-scaling-factor' b'1.25' InstallationDate: Installed on 2017-07-18 (105 days ago) InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: gnome-shell UpgradeStatus: Upgraded to artful on 2017-10-18 (12 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1729028/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
