Sorry if you got a surprise. But there is nothing we can do with a crash file -- it needs to be analysed by the automatic upload procedure of 'ubuntu-bug'.
So aside from us not needing it, it is potentially a security risk for you leaving the crash file there as any crash file could contain passwords or other sensitive data. An alternative approach is to mark the bug itself as Private to keep such attachments fairly private, but in this case we didn't need to keep the attachment. I know ubuntu-bug/apport does crash in some cases, which blocks us from getting bug reports. This is a significant issue which I have tried to make more people aware of (see bug 1552577). When 'ubuntu-bug' fails do you find it leaves its own crash file in /var/crash? Or can you see any evidence of your system reporting apport crashes on the page that this command opens?... xdg-open "https://errors.ubuntu.com/user/"`sudo cat /var/lib/whoopsie /whoopsie-id` -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1730091 Title: session freezes/hangs after undetermined amount of time Status in gnome-shell package in Ubuntu: Incomplete Bug description: Currently using the default wayland session on 17.10: the computer eventually hangs/freezes after an undetermined amount of time, whether it'S still powered on and unused or when put on standby. Resuming the session is impossible as the device is frozen and needs to bee reset with power button. Critical bug as the issues has provoked major data loss and work in progress loss. Possibly a functional regression due to the use of wayland or the newer kernel provided with this release. ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: gnome-shell 3.26.1-0ubuntu5 ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4 Uname: Linux 4.13.0-16-generic x86_64 ApportVersion: 2.20.7-0ubuntu3.1 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Sat Nov 4 12:29:03 2017 DisplayManager: gdm3 InstallationDate: Installed on 2017-10-20 (15 days ago) InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018) SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1730091/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
