@Chris, I verified below check items on DELL Latitude 7490:
- Verifying that plugging/unplugging headphones does the correct thing: Pass When plugging a headphone, the Unknow Audio Device dialog will pop up. And, the headphone works fine. When unplugging the headphone, the device will be remove from the Settings list. When plugging a headset, Unknow Audio Device dialog will pop up. And, Both input and output function works fine. When unplugging the headset, the device will be remove from the Settings list. When plugging a microphone, Unknow Audio Device dialog will pop up. And, the microphone works fine. When unplugging the microphone, the device will be remove from the Settings list. - Verifying that manually selecting a headphone actually switches the mic: Pass When plugging a headphone and switching the input device manually, only Internal Microphone works. The "Headset Microphone" and "Microphone" do not work. When plugging a headset and switching the input device manually, the "Internal Microphone" and "Headset Microphone" work. The "Microphone" does not work. When plugging a microphone and switching the input device manually, the "Internal Microphone" and "Microphone" work. The "Headset Microphone" does not work. - Checking that output sound works too: Pass When plugging a headphone and switching the output device manually, both the "Speakers" and "Headphones" work. When plugging a headset and switching the output device manually, both the "Speakers" and "Headphones" work. When plugging a microphone and switching the output device manually, only the "Speakers" works. The "Headphones" does not work. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to unity-control-center in Ubuntu. https://bugs.launchpad.net/bugs/1716359 Title: Unplugging headset with audio panel open mutes internal mic Status in OEM Priority Project: Fix Committed Status in unity-control-center package in Ubuntu: Invalid Status in unity-control-center source package in Xenial: Incomplete Bug description: Impact ====== This is required by OEM team. Test Case ========= 1. Open System Settings -> Sound -> select the input tab 2. Plug headset and select Headset on Unknown Audio Device dialog. 3. Check external mic is working 4. Adjust the internal microphone volume.(Just change the volume value.) 5. Adjust headset input volume around 100% in Input tab from Sound settings 6. Unplug headset 7. Check internet mic status Make sure the internal mic is not muted. Regression Potential =================== - Make sure that plugging/unplugging headphones does the correct thing. - Make sure that manually selecting an headphone actually switch mic. - Please also check that output sound works too. Original Bug Report =================== This bug was reported by our OEM team, I'm opening this public bug. The internal microphone is muted after he headset is unplugged when the System Settings is running. We can not reproduce this bug when closed the System Settings window before unplugged the headset. Reproduce steps: 1. Open System Settings -> Sound -> select the input tab 2. Plug headset and select Headset on Unknown Audio Device dialog. 3. Check external mic is working 4. Adjust the internal microphone volume.(Just change the volume value.) 5. Adjust headset input volume around 100% in Input tab from Sound settings 6. Unplug headset 7. Check internet mic status To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1716359/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
