[Expired for hplip (Ubuntu) because there has been no activity for 60
days.]
** Changed in: hplip (Ubuntu)
Status: Incomplete => Expired
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https://bugs.launchpad.net/bugs/1723593
Title:
HP2540 Printer installs Ok but does not print
Status in hplip package in Ubuntu:
Expired
Bug description:
HP2540 All In One printer printed under Ubuntu 14.04. But does not
print under Ubuntu 16.04. Have tried removing and installing printer
without success. Tried installing hplip 3.16.3 package. Printer found
Ok but did nothing when I tried to print test page. Printer Properties
says that Printer State is "Processing - Processing page 1" but
Document Print Status is "Processing - Not connected?". After a time,
a window pops up from hplip saying that device is busy. lsusb shows
"Bus 002 Device 010: ID 03f0:c211 Hewlett-Packard". Same problem with
installing hplip 3.13.4 (and 3.17.9 from HP's web site) using
instructions at:
https://sourceforge.net/projects/hplip/files/hplip/3.17.4/hplip-3.17.4.run/download?use_mirror=ufpr
I've run "sudo hp-check": it gave error & warning about missing
python3-dev & python3-notify2. So I installed them using Synaptic (it
also brought in some other dependent packages). However, it gave
"warning: Printer is not HPLIP installed. Printers must use the hp: or
hpfax: CUPS backend for HP-Devices".
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: hplip 3.16.3+repack0-1
ProcVersionSignature: Ubuntu 4.4.0-97.120-generic 4.4.87
Uname: Linux 4.4.0-97-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.10
Architecture: amd64
CurrentDesktop: Unity
Date: Sat Oct 14 11:08:42 2017
InstallationDate: Installed on 2016-12-08 (309 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64
(20160719)
Lpstat:
device for HP-Deskjet-2540-series:
ipps://Desktop.local:631/printers/HP-Deskjet-2540-series
device for Samsung-SCX-472x-Series:
dnssd://Samsung%20SCX-472x%20Series%20(SEC001599D2245B)._printer._tcp.local/
Papersize: a4
PpdFiles: Error: command ['fgrep', '-H', '*NickName',
'/etc/cups/ppd/Samsung-SCX-472x-Series.ppd'] failed with exit code 2: grep:
/etc/cups/ppd/Samsung-SCX-472x-Series.ppd: Permission denied
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-97-generic.efi.signed
root=UUID=6de99e91-062b-4308-ae7d-79a3adc92f88 ro quiet splash vt.handoff=7
SourcePackage: hplip
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/04/2015
dmi.bios.vendor: Intel Corp.
dmi.bios.version: PYBSWCEL.86A.0043.2015.0904.1904
dmi.board.name: NUC5CPYB
dmi.board.vendor: Intel Corporation
dmi.board.version: H61145-404
dmi.chassis.type: 3
dmi.modalias:
dmi:bvnIntelCorp.:bvrPYBSWCEL.86A.0043.2015.0904.1904:bd09/04/2015:svn:pn:pvr:rvnIntelCorporation:rnNUC5CPYB:rvrH61145-404:cvn:ct3:cvr:
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