Public bug reported:
new installation. Sound card recognized, updated drivers. No sound out
of external speakers or headphone jack.
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.10.0-42.46~16.04.1-generic 4.10.17
Uname: Linux 4.10.0-42-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.14
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC0D0c: michael 5127 F...m pulseaudio
/dev/snd/controlC0: michael 5127 F.... pulseaudio
CurrentDesktop: Unity
Date: Sun Dec 24 18:41:44 2017
InstallationDate: Installed on 2017-12-08 (16 days ago)
InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC0D0c: michael 5127 F...m pulseaudio
/dev/snd/controlC0: michael 5127 F.... pulseaudio
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [TP510UA, Conexant Generic, Speaker, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/16/2017
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: TP510UA.203
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: TP510UA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 31
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrTP510UA.203:bd08/16/2017:svnASUSTeKCOMPUTERINC.:pnTP510UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnTP510UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct31:cvr1.0:
dmi.product.name: TP510UA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug xenial
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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1739982
Title:
[TP510UA, Conexant Generic, Speaker, Internal] No sound at all
Status in alsa-driver package in Ubuntu:
New
Bug description:
new installation. Sound card recognized, updated drivers. No sound out
of external speakers or headphone jack.
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.10.0-42.46~16.04.1-generic 4.10.17
Uname: Linux 4.10.0-42-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.14
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC0D0c: michael 5127 F...m pulseaudio
/dev/snd/controlC0: michael 5127 F.... pulseaudio
CurrentDesktop: Unity
Date: Sun Dec 24 18:41:44 2017
InstallationDate: Installed on 2017-12-08 (16 days ago)
InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64
(20170801)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC0D0c: michael 5127 F...m pulseaudio
/dev/snd/controlC0: michael 5127 F.... pulseaudio
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [TP510UA, Conexant Generic, Speaker, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/16/2017
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: TP510UA.203
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: TP510UA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 31
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrTP510UA.203:bd08/16/2017:svnASUSTeKCOMPUTERINC.:pnTP510UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnTP510UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct31:cvr1.0:
dmi.product.name: TP510UA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
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