Doing sudo apt stuff is so not my thing, as I do not know how to do or where do such stuff.
Thankyou though very much for your advice, and everything is ok now as I was using a 16.10 system and it got updated to 17.10 system, I think, and firefox 57 was part of the upgrade. So thanks again, and have amazing new year and many many more. TK On 23/11/17 17:11, Etienne Papegnies wrote: > When you filed this bug, it was under Firefox 54 > (54.0+build3-0ubuntu0.16.10.1) > Not sure how you got this old version but to reinstall: > >> sudo apt remove --purge firefox >> sudo apt update >> sudo apt install firefox > Then please attempt to launch it from the command line (Open terminal > with CTRL+ALT+T then type "firefox") and provide any feedback. > > ** Changed in: firefox (Ubuntu) > Status: New => Incomplete > -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/1734138 Title: firefox quantum not loading Status in firefox package in Ubuntu: Incomplete Bug description: I have not got a clue about what is going on or how to report it, as I am not computer speak literate, and the instructions for downloading firefox quantum only apply to 'about firefox', the old one, and not installing the new. ProblemType: Bug DistroRelease: Ubuntu 16.10 Package: firefox 54.0+build3-0ubuntu0.16.10.1 ProcVersionSignature: Ubuntu 4.8.0-59.64-generic 4.8.17 Uname: Linux 4.8.0-59-generic x86_64 AddonCompatCheckDisabled: False ApportVersion: 2.20.3-0ubuntu8.7 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: foxyloxy 1970 F.... pulseaudio BuildID: 20170612122018 Channel: Unavailable CurrentDesktop: Unity Date: Thu Nov 23 14:49:08 2017 Extensions: extensions.sqlite corrupt or missing ForcedLayersAccel: False IfupdownConfig: # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loopback IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) InstallationDate: Installed on 2016-11-18 (369 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) IpRoute: default via 192.168.0.1 dev enp0s20u5u2 proto static metric 100 169.254.0.0/16 dev enp0s20u5u2 scope link metric 1000 192.168.0.0/24 dev enp0s20u5u2 proto kernel scope link src 192.168.0.178 metric 100 IwConfig: lo no wireless extensions. enp3s0 no wireless extensions. enp0s20u5u2 no wireless extensions. Locales: extensions.sqlite corrupt or missing PrefSources: prefs.js ProcEnviron: LANGUAGE=en_GB:en PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_GB.UTF-8 SHELL=/bin/bash Profiles: Profile0 (Default) - LastVersion=54.0/20170612122018 (In use) RfKill: 0: hci0: Bluetooth Soft blocked: yes Hard blocked: no RunningIncompatibleAddons: False SourcePackage: firefox Themes: extensions.sqlite corrupt or missing UpgradeStatus: Upgraded to yakkety on 2017-04-18 (219 days ago) dmi.bios.date: 05/19/2016 dmi.bios.vendor: Insyde dmi.bios.version: F.09 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 81F1 dmi.board.vendor: HP dmi.board.version: 64.29 dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.09:bd05/19/2016:svnHP:pnHPNotebook:pvrType1ProductConfigId:rvnHP:rn81F1:rvr64.29:cvnHewlett-Packard:ct10:cvrChassisVersion: dmi.product.name: HP Notebook dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1734138/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
