Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: alsa-driver (Ubuntu)
Status: New => Confirmed
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https://bugs.launchpad.net/bugs/1721074
Title:
[P95_HR, Realtek Generic, Speaker, Internal] No sound at all
Status in alsa-driver package in Ubuntu:
Confirmed
Status in pulseaudio package in Ubuntu:
New
Bug description:
no sound at all. used to work a few weeks ago.
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.10.0-36.40~16.04.1-generic 4.10.17
Uname: Linux 4.10.0-36-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
ApportVersion: 2.20.1-0ubuntu2.10
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: cc16 2656 F.... pulseaudio
/dev/snd/pcmC0D0c: cc16 2656 F...m pulseaudio
/dev/snd/controlC0: cc16 2656 F.... pulseaudio
CurrentDesktop: Unity
Date: Tue Oct 3 17:23:32 2017
InstallationDate: Installed on 2017-08-22 (42 days ago)
InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64
(20170801)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: cc16 2656 F.... pulseaudio
/dev/snd/controlC0: cc16 2656 F.... pulseaudio
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [P95_HR, Realtek Generic, Speaker, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/29/2017
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1.05.02
dmi.board.asset.tag: Tag 12345
dmi.board.name: P95_HR
dmi.board.vendor: CLEVO
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Notebook
dmi.chassis.version: N/A
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr1.05.02:bd06/29/2017:svnPCSpecialistLimited:pnP95_HR:pvrNotApplicable:rvnCLEVO:rnP95_HR:rvrNotApplicable:cvnNotebook:ct10:cvrN/A:
dmi.product.name: P95_HR
dmi.product.version: Not Applicable
dmi.sys.vendor: PC Specialist Limited
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