That version is now dead
http://news.softpedia.com/news/ubuntu-17-04-zesty-zapus-has-reached-end-of-life-upgrade-to-ubuntu-17-10-now-519360.shtml
Can you exclude a jack plug hardware problem ?
** Changed in: pulseaudio (Ubuntu)
Status: New => Invalid
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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1700347
Title:
[XPS 15 9560] Headphones stopped working but temporary fixed it on a
strange way
Status in pulseaudio package in Ubuntu:
Invalid
Bug description:
Something strange is happening once in a while, I just boot my laptop,
login like I always do and boot my sound system when ubuntu starts up
or after logging in. The sound system is connected via a headphone
jack cable and sometimes I use my headphones instead of my sound
system.
So today it happen again. I couldn't get music playing over my sound
system, there was only a small bit of noise, less then when the cable
isn't plugged in at all. Anyway eventually I managed to fix it but
this is what I tried first:
- `sudo alsa force-reload`
- `sudo pulseaudio -k`
- `pulseaudio -k`
- Turned everything on in `alsamixer`
- Rebooted my laptop once
Most of the time the fix can be done from the GUI of "All Settings >
Sound". Sometimes I have to swap between Input back and forth but this
time I had to unmute "Alert volume" in the "Sound Effects" tab.
Honestly I think there is something wrong with how the program
interacts with the user. When the user interacts with the program it
is not able to execute tasks as expected. Basically it looks like
there is high coupling and/or low cohesion.
ProblemType: Bug
DistroRelease: Ubuntu 17.04
Package: pulseaudio 1:10.0-1ubuntu2
ProcVersionSignature: Ubuntu 4.10.0-24.28-generic 4.10.15
Uname: Linux 4.10.0-24-generic x86_64
ApportVersion: 2.20.4-0ubuntu4.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC0D0p: owner 2080 F...m pulseaudio
/dev/snd/controlC0: owner 2080 F.... pulseaudio
CurrentDesktop: Unity:Unity7
Date: Sun Jun 25 12:26:27 2017
InstallationDate: Installed on 2017-05-22 (33 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64
(20160420.1)
SourcePackage: pulseaudio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/08/2017
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.3.3
dmi.board.name: 05FFDN
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.3.3:bd05/08/2017:svnDellInc.:pnXPS159560:pvr:rvnDellInc.:rn05FFDN:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.name: XPS 15 9560
dmi.sys.vendor: Dell Inc.
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