Thank you for reporting this bug to Ubuntu. Ubuntu 17.04 (zesty) reached end-of-life on January 13, 2018.
See this document for currently supported Ubuntu releases: https://wiki.ubuntu.com/Releases We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test. If you then find the bug is still present in the newer Ubuntu version, please add a comment here telling us which new version it is in and change the bug status to Confirmed. ** Changed in: pulseaudio (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1697535 Title: [Envy24 ICE1724] Audio doesn't work Status in pulseaudio package in Ubuntu: Incomplete Bug description: Release: Ubuntu 17.04 PulseAudio Version: 1:10.0-1ubuntu2 I expected the audio on my system to work without any additional action on my part. Instead, the audio does not work despite working on Windows. A few years ago, my onboard sound broke so I bought a pci sound card (ENCORE ENM232-8VIA 7.1) which seems to have the Envy24 ICE1724 chipset. This sound card works on Windows but not Ubuntu or Debian. I've attempted to troubleshoot this myself over the past year or so and had no luck figuring out the problem (though ubuntu-bug seems to think there is a problem with pulseaudio). ProblemType: Bug DistroRelease: Ubuntu 17.04 Package: pulseaudio 1:10.0-1ubuntu2 ProcVersionSignature: Ubuntu 4.10.0-22.24-generic 4.10.15 Uname: Linux 4.10.0-22-generic x86_64 ApportVersion: 2.20.4-0ubuntu4.1 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', '/dev/snd/pcmC1D1c', '/dev/snd/pcmC1D1p', '/dev/snd/pcmC1D0c', '/dev/snd/pcmC1D0p', '/dev/snd/controlC1', '/dev/snd/hwC0D0', '/dev/snd/pcmC0D2c', '/dev/snd/pcmC0D1p', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CurrentDesktop: Unity:Unity7 Date: Mon Jun 12 14:00:25 2017 EcryptfsInUse: Yes InstallationDate: Installed on 2016-12-10 (184 days ago) InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2) PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. SourcePackage: pulseaudio Symptom: audio UpgradeStatus: Upgraded to zesty on 2017-04-18 (55 days ago) dmi.bios.date: 09/11/2009 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1104 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: P5QL-E dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev 2.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1104:bd09/11/2009:svnSystemmanufacturer:pnP5QL-E:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5QL-E:rvrRev2.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: P5QL-E dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1697535/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : email@example.com Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp