victor gaspar, thank you for reporting this and helping make Ubuntu better.
1) Could you please provide the full computer model as noted on the sticker of the computer itself (not from the Bug Description, or the result of a terminal command)? 2) To see if this is resolved in your release, could you please update your HWE stack as per https://wiki.ubuntu.com/Kernel/LTSEnablementStack and advise to the results? 3) Could you please advise if any one (not in combination) of the following kernel parameters allow you to boot: nomodeset radeon.dpm=0 radeon.bapm=0 radeon.bapm=1 ** Changed in: xorg (Ubuntu) Importance: Critical => Low ** Changed in: xorg (Ubuntu) Status: Confirmed => Incomplete ** Description changed: - Problem description: - The laptop starts up fine but the screen is black; even though the screen is black I can hear the drum sound prompting me to log in. After rebooting laptop all is well with the screen and I have a fully functional system. Sometimes, though, I have to restart twice. + The laptop starts up fine but the screen is black; even though the + screen is black I can hear the drum sound prompting me to log in. - After some search I found people reporting the same issue: - https://ubuntuforums.org/showthread.php?t=2337274 - - or similar issues: - https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-amdgpu/+bug/1577074?comments=all - - Additional information: - - 1) Ubuntu release: - Description: Ubuntu 16.04.1 LTS - Release: 16.04 - - 2) Package version: - xorg: - Instalados: 1:7.7+13ubuntu3 - Candidato: 1:7.7+13ubuntu3 - Tabla de versión: - *** 1:7.7+13ubuntu3 500 - 500 http://co.archive.ubuntu.com/ubuntu xenial/main amd64 Packages - 100 /var/lib/dpkg/status - - 3) Computer information: - Processor: AMD A10-8700 Radeon R6 - Graphic card: Gallium 0.4 on AMD Carrizo (DRM 3.1.0, LLVM 3.8.0) - - Kind regards, - Victor + WORKAROUND: Reboot once, sometimes twice. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.4.0-47.68-generic 4.4.24 Uname: Linux 4.4.0-47-generic x86_64 .tmp.unity_support_test.0: - + ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Tue Nov 15 17:56:57 2016 DistUpgraded: Fresh install DistroCodename: xenial DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: - Advanced Micro Devices, Inc. [AMD/ATI] Carrizo [1002:9874] (rev c5) (prog-if 00 [VGA controller]) - Subsystem: Hewlett-Packard Company Carrizo [103c:8246] + Advanced Micro Devices, Inc. [AMD/ATI] Carrizo [1002:9874] (rev c5) (prog-if 00 [VGA controller]) + Subsystem: Hewlett-Packard Company Carrizo [103c:8246] InstallationDate: Installed on 2016-11-10 (5 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) MachineType: HP HP Pavilion Notebook ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-47-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/03/2016 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F.03 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 8246 dmi.board.vendor: HP dmi.board.version: 98.11 dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF.03:bd05/03/2016:svnHP:pnHPPavilionNotebook:pvr:rvnHP:rn8246:rvr98.11:cvnHP:ct10:cvrChassisVersion: dmi.product.name: HP Pavilion Notebook dmi.sys.vendor: HP version.compiz: compiz 1:0.9.12.2+16.04.20160714-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.67-1ubuntu0.16.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2 version.xserver-xorg-core: xserver-xorg-core 2:1.18.3-1ubuntu2.2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2 xserver.bootTime: Tue Nov 15 17:21:18 2016 xserver.configfile: default xserver.errors: - + xserver.logfile: /var/log/Xorg.0.log xserver.version: 2:1.18.3-1ubuntu2.2 xserver.video_driver: amdgpu -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1642078 Title: Black screen at startup on Carrizo Status in xorg package in Ubuntu: Incomplete Bug description: The laptop starts up fine but the screen is black; even though the screen is black I can hear the drum sound prompting me to log in. WORKAROUND: Reboot once, sometimes twice. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.4.0-47.68-generic 4.4.24 Uname: Linux 4.4.0-47-generic x86_64 .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Tue Nov 15 17:56:57 2016 DistUpgraded: Fresh install DistroCodename: xenial DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Advanced Micro Devices, Inc. [AMD/ATI] Carrizo [1002:9874] (rev c5) (prog-if 00 [VGA controller]) Subsystem: Hewlett-Packard Company Carrizo [103c:8246] InstallationDate: Installed on 2016-11-10 (5 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) MachineType: HP HP Pavilion Notebook ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-47-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/03/2016 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F.03 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 8246 dmi.board.vendor: HP dmi.board.version: 98.11 dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF.03:bd05/03/2016:svnHP:pnHPPavilionNotebook:pvr:rvnHP:rn8246:rvr98.11:cvnHP:ct10:cvrChassisVersion: dmi.product.name: HP Pavilion Notebook dmi.sys.vendor: HP version.compiz: compiz 1:0.9.12.2+16.04.20160714-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.67-1ubuntu0.16.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2 version.xserver-xorg-core: xserver-xorg-core 2:1.18.3-1ubuntu2.2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2 xserver.bootTime: Tue Nov 15 17:21:18 2016 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.version: 2:1.18.3-1ubuntu2.2 xserver.video_driver: amdgpu To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1642078/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
